Bug 119279 - EDITING: CRASH when add caption
Summary: EDITING: CRASH when add caption
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-14 20:28 UTC by Rainer Bielefeld Retired
Modified: 2019-02-09 20:20 UTC (History)
7 users (show)

See Also:
Crash report or crash signature: ["operator new(unsigned __int64)"]


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Rainer Bielefeld Retired 2018-08-14 20:28:05 UTC
Steps how to reproduce  with Version: 6.1.0.3 (x64)
Build-ID: efb621ed25068d70781dc026f7e9c5187a4decd1
CPU-Threads: 4; BS: Windows 6.1; UI-Render: Standard; 
Gebietsschema: de-DE (de_DE); Calc: group threaded
my default user profile:

1. Open new writer document from Start Center
2. From Gallery add "popcorn_1" go document
3. 'Rightclick popcorn_1 -> Insert Caption -> Type some characters for
   Caption text -> [OK]
   bug: somewhere in Step 3 LibO will crash.                            😥

Additional Info:
a) Happens with any picture I tested
b) also crashes in safe mode
c) no crash with 6.0
d) crashreport.libreoffice.org/stats/crash_details/a60b1c14-05f5-4b27-bc9c-7f348c68b65c
e) Crash reason: EXCEPTION_ACCESS_VIOLATION_READ
Comment 1 Rainer Bielefeld Retired 2018-08-15 05:36:39 UTC
f) Crash also happens with newly Created User Profile. I simply renamed my 
   normal user profile folder, so that LibO created a new User Profile when
   it started. Crash in Step 3 after 'Insert popcorn_1'

I will try a separate PC (WIN10) later.
Comment 2 raal 2018-08-15 06:28:51 UTC
I can not confirm with Version: 6.2.0.0.alpha0+
Build ID: 1da9b165b9c47f52db97fe70fe3e83626e580cdd
CPU threads: 4; OS: Windows 6.1; UI render: default;
Comment 3 Xisco Faulí 2018-08-15 10:12:20 UTC
I can't reproduce it in

Version: 6.2.0.0.alpha0+
Build ID: 18e20676024baecaf5719139f80f053f5f1e784a
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: threaded

Only happens with popcorn_1 ?
Comment 4 Julien Nabet 2018-08-15 11:58:09 UTC
On pc Debian x86-64 with master sources updated yesterday or with LO Debian package 6.1.0.3, both with gen rendering, I don't reproduce this.

Noticing fontcharmap in crashreport, could you indicate which font do you use by default?
Also, do you use some special/accentuated characters in the caption or just plain ASCII?
Comment 5 Rainer Bielefeld Retired 2018-08-16 04:57:20 UTC
(In reply to Julien Nabet from comment #4)
Crash often happens before I start typing. 
Al the same with server installation (and new User Profile)

Any hints from crash reports?
Comment 6 Julien Nabet 2018-08-16 08:06:43 UTC
According to LO versions, the stacktraces are quite different.
I focused on 6.1 branch and found there were 2 or 3 different traces.
Each time, it concerns some instruction with "new" and seems related to font.
Just my opinion but wonder if it could be a bug in font management (LO Windows only) which exhausts RAM.

Rainer: do you have only fonts from Windows OS + MsOffice and LO fonts or do you have other fonts?
If any specific and just for the test, would you mind to remove them temporarily and give it a new try?
If you got extra time, you may also give a try to a daily build (see https://dev-builds.libreoffice.org/daily/master/).

Khaled/Tomaž: thought you might be interested in this one since it seems related to fonts.
Comment 7 Mohamed 2018-09-02 23:33:28 UTC
Issue not reproduced with:

Version: 6.1.1.1 (x64)
Build ID: 2718b4a18dfcc6a54ebe5f7b801ee7a47fa81e0c
CPU threads: 4; OS: Windows 6.3; UI render: default; 
Locale: en-US (en_US); Calc: CL
Comment 8 Xisco Faulí 2018-09-03 08:50:36 UTC
@Rainer Bielefeld,
Do you still reproduce it with LibreOffice 6.1.1.1 ?
Comment 9 raal 2018-10-16 14:54:37 UTC
Please test with newer version. Thank you
Comment 10 Rainer Bielefeld Retired 2019-02-09 20:20:32 UTC
Some tests with server installation of
Version: 6.3.0.0.alpha0+  and newly createdUser Profile
Build ID: 7f4600f6da54daaeb0d566c978a7ec60a50c9fbd
CPU threads: 4; OS: Windows 6.1; UI render: default; VCL: win; 
TinderBox: Win-x86@42, Branch:master, Time: 2019-02-08_05:58:13
Locale: de-DE (de_DE); UI-Language: en-US
Calc: CL

Not Reproducible.

WFM for now!