Bug 119376 - SDK download for Mac OS doesn't install
Summary: SDK download for Mac OS doesn't install
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: sdk (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-20 01:34 UTC by mark.albert
Modified: 2018-08-22 07:43 UTC (History)
0 users

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Description mark.albert 2018-08-20 01:34:01 UTC 
Description:
When downloading the SDK for the Mac OS it either doesnt finish or get the error message "image not recognized" when trying to install.  I have tried various mirror sites from various countries all with the same result.

Steps to Reproduce:
1.Download the SDK for Mac OS from the LibreOffice website
2.Try to install it.  It fails.
3.

Actual Results:
The file either never finishes downloading or gives "image not recognized"

Expected Results:
SDK should download and install successfully.


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Alex Thurgood 2018-08-20 07:54:08 UTC 
The 6.0.6 SDK DMG downloads just fine for me and opens correctly. Will test the 6.1 download.
Comment 2 Alex Thurgood 2018-08-20 07:56:10 UTC 
No repro either with the 6.1 SDK currently available for download from:

https://fr.libreoffice.org/download/libreoffice-stable/?type=mac-x86_64&version=6.1.0&lang=fr
Comment 3 Alex Thurgood 2018-08-20 07:57:40 UTC 
My test system:

10.13.6 (17G65)
Comment 4 mark.albert 2018-08-22 00:15:11 UTC 
It looks like the issue was isolated to Mac OS v10.11.6 (El Capitan).  Once I upgraded to 10.13.6 (High Sierra) then the files downloaded successfully.  Thanks for the help.  Recommend that documentation be updated that certain OS version could be incompatible with the files.