Bug 119528 - Libre Office crashed à la mise à jour de Grammalecte [FR] version 0.6.5
Summary: Libre Office crashed à la mise à jour de Grammalecte [FR] version 0.6.5
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-27 07:50 UTC by Christophe
Modified: 2019-05-08 20:46 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Capture d'écran partie 1 (95.53 KB, image/jpeg)
2018-08-27 07:53 UTC, Christophe
Details
Capture d'écran partie 2 (55.00 KB, image/jpeg)
2018-08-27 07:54 UTC, Christophe
Details

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Description Christophe 2018-08-27 07:50:38 UTC
Description:
Sous Firefox 61.0.2 et Libre Office 6.1.03 en 64 bits.

La mise à jour ne se produit pas. Il semble qu'il y est un blocage quelque part mais je n'ai aucune information.

Pouvez-vous me venir en aide, s'il vous plaît ?

Veuillez agréer, Madame, Monsieur, l'assurance de ma considération distinguée.


Steps to Reproduce:
1. https://dicollecte.org/?from=grammalecte-fx
2. version 0.6.3 (Dictionnaire inclus) pour libre office 4.2+ 
3. libre office s'ouvre automatiquement mais n'arrive pas a mettre à jour les extensions.

Actual Results:
Attente de mise à jour qui n’aboutit jamais.


Expected Results:
Arrêt brutal de l'application libre office dans gestionnaire de tâche Windows 10

Résultat attendu:
mise à jour des extensions dans Libre Office.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: fr
Module: StartModule
[Information guessed from browser]
OS: Windows 10 français
OS is 64bit: yes
Comment 1 Christophe 2018-08-27 07:53:51 UTC
Created attachment 144471 [details]
Capture d'écran partie 1
Comment 2 Christophe 2018-08-27 07:54:15 UTC
Created attachment 144473 [details]
Capture d'écran partie 2
Comment 3 Julien Nabet 2018-08-27 08:26:58 UTC
Just to understand, is it an hanging or a crash?
Est ce que LO crash ou est-ce juste la mise à jour qui ne se fait pas?
Comment 4 Xisco Faulí 2018-08-27 09:19:44 UTC
I downloaded the extension from http://www.dicollecte.org/grammalecte/oxt/Grammalecte-fr-v0.6.5.oxt and I can install it correctly in

Version: 6.2.0.0.alpha0+
Build ID: 63f8c506637c910ed1efa572f23ff1af7715e7e3
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: threaded

To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 5 QA Administrators 2019-03-21 11:11:29 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-05-08 20:46:12 UTC
Dear Christophe,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp