Bug 119541 - libreoffice 6.1.0.3 manjaro 4.16.18.1 will not save.
Summary: libreoffice 6.1.0.3 manjaro 4.16.18.1 will not save.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-27 18:31 UTC by Ron
Modified: 2019-06-08 03:07 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Ron 2018-08-27 18:31:06 UTC
Description:
Several weeks ago after downloading the recent Manjaro updates Libre Office quit saving files. It wil update an existing file but will not create/save a new one.  When I  hit Save or Save As the dialog box opens. The File Name box  has a suggested folder, Documents. I select ‘Documents’   either from  the main display in the box or from the ‘title’box. Same result in the end.  I then enter the file name. I have to first clear ‘Documents’ from the entry box. When I try to save the whole application locks. I have to kill it from the terminal. Nothing is saved. On the next ‘open’ there is the usual file recovery option after a crash.   The recovered document is blank.  An earlier version, 6.0, works fine  in the Linux Mint OS. 
I am using Manjaro 4.16.18.1, Liberoffice build 6.1.0.2 version 6.1.0.3

Thanks

Steps to Reproduce:
1.Open LibreOffice text or spreadsheet
2.Create document
3.Save 


Actual Results:
LibreOffice locks and must use the terminal to kill it. 

Expected Results:
Saved file in a new filename


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Version: 6.1.0.3
Build ID: 6.1.0-2
CPU threads: 2; OS: Linux 4.16; UI render: default; VCL: gtk3_kde5; 
Locale: en-US (en_US.UTF-8); Calc: group threaded

Works in Safe Mode

stopped hardware acceleration and reset user profile. No change.
Comment 1 Ron 2018-08-27 18:32:36 UTC
First bug report would not allow me to select the proper version I used unspecified and it sent. Version is in report
Comment 2 Xisco Faulí 2018-08-28 09:56:50 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 3 Ron 2018-08-28 14:55:41 UTC
Did the reset. No change.  
On open of the SAVE dialog box DOCUMENTS appears in the NAME window. Any attempt to save in any matter results in a hung process. Terminal KILL procedure is required to close the application.
Comment 4 Buovjaga 2018-09-19 18:29:47 UTC
See "VCL: gtk3_kde5;" - this is Arch Linux making its users act as guinea pigs. Some bugs related to this have been fixed and the fixes will be in the 6.1.2 version. It is thankfully coming in roughly 2 weeks: https://wiki.documentfoundation.org/ReleasePlan/6.1#6.1.2_release
Comment 5 Xisco Faulí 2018-10-23 15:49:14 UTC
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 6 QA Administrators 2019-05-08 18:20:32 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2019-06-08 03:07:37 UTC
Dear Ron,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp