Steps to reproduce in Writer: 1) Drop down the Insert Special Characters dropdown control in the standard toolbar 2) press F1 Help dialog appears 3) Click anywhere in the Help dialog Result: crash in linux, hang in windows Versions reproduced in: Version: 6.2.0.0.alpha0+ Build ID: cce69378e2b425c205a7ae5b74f0c126e89d5342 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; Locale: en-US (en_US.UTF-8); Calc: threaded Result:CRASH Version: 6.0.2.1 (x64) --> Need to customize toolbar in this version to include the control Build ID: f7f06a8f319e4b62f9bc5095aa112a65d2f3ac89 CPU threads: 4; OS: Windows 10.0; UI render: default; Locale: en-US (en_US); Calc: group and Version: 6.2.0.0.alpha0+ (x64) Build ID: c3554e77056b6c950fe946c7c53dd93838e17c9a CPU threads: 4; OS: Windows 10.0; UI render: default; TinderBox: Win-x86_64@42, Branch:master, Time: 2018-08-20_00:07:06 Locale: en-US (en_US); Calc: threaded Result:HANG
I can't reproduce it in Version: 6.2.0.0.alpha0+ Build ID: 3bd8316718fdfed454c01a9c4ae6af6beb34437d CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; Locale: ca-ES (ca_ES.UTF-8); Calc: threaded when I press F1, the browser is open...
Repro Version: 6.2.0.0.alpha0+ Build ID: 414ef6cb187dd3bbcc917dbedf3c0c1cc8668f60 CPU threads: 4; OS: Windows 6.3; UI render: default; TinderBox: Win-x86@42, Branch:master, Time: 2018-08-20_22:43:18 Locale: nl-NL (nl_NL); Calc: CL
On pc Debian x86-64 with master sources updated today + gtk3/gtk or gen rendering, I don't reproduce this. Any chance for a bt?
Created attachment 144541 [details] backtrace backtrace from: Version: 6.2.0.0.alpha0+ Build ID: cce69378e2b425c205a7ae5b74f0c126e89d5342 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; Locale: en-US (en_US.UTF-8); Calc: threaded
Thank you Jim for your feedback.
Ok, I can reproduce it in Version: 6.2.0.0.alpha0+ Build ID: 3bd8316718fdfed454c01a9c4ae6af6beb34437d CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; Locale: ca-ES (ca_ES.UTF-8); Calc: threaded but not with GTK3 In order to show the help confirmation dialog, I launched LibreOffice in safe-mode
Also reproduced in Version: 6.0.0.0.alpha1+ Build ID: 6eeac3539ea4cac32d126c5e24141f262eb5a4d9 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; Locale: ca-ES (ca_ES.UTF-8); Calc: group threaded (oldest commit in bibisect-linux64-6.1 ). In bibisect-linux64-6.0 the old offline help window is displayed instead. @Caolán, I thought you could be interested in this issue...
Caolán McNamara committed a patch related to this issue. It has been pushed to "master": http://cgit.freedesktop.org/libreoffice/core/commit/?id=eac4bd8e3c84ba4afe153e42cc82b263f62b5e11 tdf#119579 skip floating windows as potential parent for missing help dialog It will be available in 6.2.0. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
that seems to work for me, backport to 6-1 in gerrit
Caolán McNamara committed a patch related to this issue. It has been pushed to "libreoffice-6-1": http://cgit.freedesktop.org/libreoffice/core/commit/?id=e6a0d77e144cf41459cc1124244638e562b8d0db&h=libreoffice-6-1 tdf#119579 skip floating windows as potential parent for missing help dialog It will be available in 6.1.2. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.