Created attachment 144532 [details] screenshot of error (italian version) Installation stops while copying new files, resulting in an "Error 1310" trying to create file "C:\Program file\LibreOffice\help\media\icon-themes\svtool\res\template.png". Same error on eithwer fresh installation or update from 6.0.6 ver. Ignoring that error, the installation goes on and stops again with an "Error 1304" on file triangle_down.png, same folder as previous one. No option to Ignore, only to Cancel. OS: Windows 7 64 bit, enterprise environment with policy. User is administrator of the machine.
Could you please make sure the installer file was downloaded complete? Would you mind trying again to download it to double-check ?
(In reply to Xisco Faulí from comment #1) > Could you please make sure the installer file was downloaded complete? > Would you mind trying again to download it to double-check ? I just try to download and install again from x86_64 msi (from libreoffice.org and from a mirror site), but i've got the same errors. I tried also x86 installer and 6.1.1 release candidate installer. Same errors, on same files. Lastly, I tried to install launching .msi from command prompt as administrator, same errors. 6.0.6 installer works fine.
If you have *verified* the MD5 or SHA256 hash [1] for the installer matches the published details -- meaning you have a valid install package. Reboot Run a Windows CMD prompt or PoweShell as Administrator and enter these commands to force the Microsoft Installer cache to refresh... Enter: "services.msc" to launch the Services panel, locate the "Windows Installer" service in the list Stop it (if running) Start it Now back at the command prompt, enter: "msiexec.exe /unregister" "msiexec.exe /regserver" and then reboot the system. Try the install again. =-ref-= [1] http://downloadarchive.documentfoundation.org/libreoffice/old/6.1.0.3/win/x86_64/LibreOffice_6.1.0.3_Win_x64.msi.mirrorlist
(In reply to V Stuart Foote from comment #3) > If you have *verified* the MD5 or SHA256 hash [1] for the installer matches > the published details -- meaning you have a valid install package. Done: C:\Users\20239150\Downloads>certutil -hashfile LibreOffice_6.1.0_Win_x64.msi MD5 MD5 hash of file LibreOffice_6.1.0_Win_x64.msi: ba 8e 44 e1 74 7c 21 b3 f5 67 4b 91 22 0c 73 22 CertUtil: -hashfile command completed successfully. MD5 is the same in here: https://download.documentfoundation.org/libreoffice/stable/6.1.0/win/x86_64/LibreOffice_6.1.0_Win_x64.msi.mirrorlist > Reboot > > Run a Windows CMD prompt or PoweShell as Administrator and enter these > commands to force the Microsoft Installer cache to refresh... > ... Done, same errors. > =-ref-= > > [1] > http://downloadarchive.documentfoundation.org/libreoffice/old/6.1.0.3/win/ > x86_64/LibreOffice_6.1.0.3_Win_x64.msi.mirrorlist I think there is some trouble with the policy in my enterprise environment. Setup worked fine on another PC with Windows 10 without policy. Thanks.