Bug 119632 - Clicking "New theme" in the gallery freezes Libreoffice
Summary: Clicking "New theme" in the gallery freezes Libreoffice
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
6.1.1.1 rc
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-01 08:21 UTC by karsten.henning
Modified: 2019-05-09 20:26 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description karsten.henning 2018-09-01 08:21:09 UTC
Description:
When I create a new topic in the gallery freezes LO. This always happens after a fresh installation or with a new profile. Soffice must then be killed.
The Files for the new topic are created and after restart LO without repair the killed Draw-File I see the new topic in the list and I can add graphics. Sometimes LO freezes again when I click on Properties of the new topic.

Steps to Reproduce:
1.rename or delete personal profile
2. Start LO Draw
3. open the gallery in the sidebar
4. choose new topic 

3.

Actual Results:
The Property-Window appears and disappears immediately and LO is frozen. Only killing over a Terminal helps.

Expected Results:
The Property-Window to create the Name of the new topic and import graphics


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Comment 1 Oliver Brinzing 2018-09-01 09:23:24 UTC
i can *not* confirm this bug with Win10 x64 and

Version: 6.1.1.1 (x64)
Build-ID: 2718b4a18dfcc6a54ebe5f7b801ee7a47fa81e0c
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; 
Gebietsschema: de-DE (de_DE); Calc: group threaded
Comment 2 Xisco Faulí 2018-09-01 09:36:59 UTC
I guess when you say new topic you mean new theme?

I can't reproduce it in

Version: 6.2.0.0.alpha0+
Build ID: 3bd8316718fdfed454c01a9c4ae6af6beb34437d
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: threaded

Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 3 karsten.henning 2018-09-01 11:13:49 UTC
Here are the informations "Hilfe - Über Libreoffice"
Version: 6.1.1.1
Build-ID: 2718b4a18dfcc6a54ebe5f7b801ee7a47fa81e0c
CPU-Threads: 4; BS: Linux 4.15; UI-Render: Standard; VCL: kde4; 
Gebietsschema: de-DE (de_DE.UTF-8); Calc: group threaded

Karsten
Comment 4 Xisco Faulí 2018-09-01 11:20:48 UTC
mmmm, kde, Do you reproduce it if you call LibreOffice from a terminal with SAL_USE_VCLPLUGIN=gtk soffice ?
Comment 5 karsten.henning 2018-09-01 11:31:32 UTC
Yes, it is the same behavior even with LO 6.0.3.2, the standard LO of kubuntu 18.04.

Version: 6.0.3.2
Build-ID: 1:6.0.3-0ubuntu1
CPU-Threads: 4; BS: Linux 4.15; UI-Render: Standard; VCL: kde4; 
Gebietsschema: de-DE (de_DE.UTF-8); Calc: group

with
SAL_USE_VCLPLUGIN=gtk soffice 
in Terminal
Comment 6 Buovjaga 2018-09-24 13:31:48 UTC
No problem here.

Arch Linux 64-bit
Version: 6.2.0.0.alpha0+
Build ID: 8b1501d80dc9d3f42c351c6e026fa737e116cae5
CPU threads: 8; OS: Linux 4.18; UI render: default; VCL: gtk3_kde5; 
Locale: fi-FI (fi_FI.UTF-8); Calc: threaded
Built on 23 September 2018

Arch Linux 64-bit
Version: 6.1.1.2
Build ID: 6.1.1-1
CPU threads: 8; OS: Linux 4.18; UI render: default; VCL: gtk3_kde5; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group threaded
Comment 7 Xisco Faulí 2018-10-25 15:21:48 UTC
I can't reproduce it in

Version: 6.2.0.0.alpha0+
Build ID: 3846561f79cf9065abd9ca83c9fbfbe7e52e28e2
CPU threads: 1; OS: Linux 4.13; UI render: default; VCL: kde4; 
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2018-10-21_02:45:54
Locale: en-US (en_US.UTF-8); Calc: threaded

nor in kde5...

Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?
You can install it alongside the standard version.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the master build
Comment 8 QA Administrators 2019-05-08 18:21:00 UTC Comment hidden (obsolete)
Comment 9 karsten.henning 2019-05-09 20:23:53 UTC
I have tested the steps for the bug in version 6.2.4.1. Now LO is working as expected. In my opinion the bug is no longer present.