Bug 119667 - Writer crashed once when print preview was invoked for ODT that yields dump on first fileopen
Summary: Writer crashed once when print preview was invoked for ODT that yields dump o...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.0.6.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-03 14:15 UTC by John Kaufmann
Modified: 2018-09-04 08:41 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
File that crashed (35.77 KB, application/vnd.oasis.opendocument.text)
2018-09-03 14:23 UTC, John Kaufmann 		Details
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Description John Kaufmann 2018-09-03 14:15:19 UTC 
Description:
~17 page document, including ~10 tables and two paper sizes (mixed portrait and landscape). After crash, did not try to recover. Attempt to re-open the document yielded crash note and offer to restart in safe mode.

Steps to Reproduce:
1.Print preview (Ctrl-Shft-O)
2.
3.

Actual Results:
Crashed.

Expected Results:
Should not crash.


Reproducible: Didn't try


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Presumably it is related to the file.

Version: 6.0.6.2 (x64)
Build ID: 0c292870b25a325b5ed35f6b45599d2ea4458e77
CPU threads: 4; OS: Windows 10.0; UI render: default; 
Locale: en-ZA (en_US); Calc: group

https://gerrit.libreoffice.org/gitweb?p=core.git&a=log&h=0c292870b25a325b5ed35f6b45599d2ea4458e77
Comment 1 John Kaufmann 2018-09-03 14:23:41 UTC 
Created attachment 144631 [details]
File that crashed

This is the document that crashed when Print Preview was invoked. However, subsequent attempt to reproduce crash unsuccessful; that is, no problem afterwards.
Comment 2 Timur 2018-09-03 15:00:01 UTC 
I had dump using procdump with this file with 6.0.6 and 6.1.1 and master on first load but not anymore. 
ucrtbase.dll:
FOLLOWUP_IP: 
ucrtbase!_wsopen_nolock+cc
6b5b0e92 8bf8            mov     edi,eax

But if no repro steps we can only close.
Comment 3 Xisco Faulí 2018-09-03 15:04:15 UTC 
I can't reproduce the crash

Versió: 6.0.6.2
ID de la construcció: 1:6.0.6-0ubuntu0.16.04.1
Fils de CPU: 4; SO: Linux 4.15; Renderitzador de la IU: per defecte; VCL: gtk3; 
Configuració local: ca-ES (ca_ES.UTF-8); Calc: group

Versión: 6.1.0.3
Id. de compilación: efb621ed25068d70781dc026f7e9c5187a4decd1
Subprocs. CPU: 1; SO: Windows 6.1; Repres. IU: predet.; 
Configuración regional: es-ES (es_ES); Calc: group threaded

Version: 6.2.0.0.alpha0+
Build ID: 4b5fcd417587cfb9e6d8b61ecb037ab165eeb5b9
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: threaded

To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 4 John Kaufmann 2018-09-03 20:12:24 UTC 
I completely agree with the resolution, as I could not reproduce it either. I was just trying to report as suggested, with whatever info I could gather, in the remote hope that the case might enlighten something. As it happened, it merely cost you time. Thanks for your effort.

John
Comment 5 Xisco Faulí 2018-09-04 08:41:03 UTC 
Ok, Let's close this as RESOLVED INSUFFICIENTDATA for the time being.
Don't hesitate to open it again if you find the way to reproduce it.
Anyway, thank you very much for reporting this issue.