Description: I have been working on Word documents for my job, but with unexplained frequency the system crashes. I have lost a good part of the document as the system does not save frequently as well. Although there is a recuperation, it should be programmed with shorter intervals. Steps to Reproduce: 1.Open one or more documents from Word or Excel, or combined. 2. Working on them, system crashes and pop up window appears stating it will close due to unexpected error. 3. Work done for the previous minutes will be lost even though the recuperation feature is performed. Actual Results: 1. System crashing with certain frequency! (Very frustrating!) 2. Do not know how to fix issue. Expected Results: Smooth running like with previous versions of LibreO. Reproducible: Always User Profile Reset: No Additional Info: With the latest crash, I received this message: crashreport.libreoffice.org/stats/crash_details/20389ae7-306d-4852-826a-0ea7b75e0a17
Eventhough I received a crash report with a message confirming the system crash, I haven't received this same report for all the previous crashes so I assume this is not the only bug causing this horrible problem.
need more info and more clear steps for reproduce this bug. try delete or rename your user profile
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.) I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20190321
Dear J.R, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp