Bug 120084 - libreoffice 6.1.1.2(x64) Crashes if Using Certain Fonts 使用某些字型問題會造成崩潰
Summary: libreoffice 6.1.1.2(x64) Crashes if Using Certain Fonts 使用某些字型問題會造成崩潰
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: wantBacktrace
Depends on:
Blocks:
 
Reported: 2018-09-23 10:20 UTC by yu.tzeng
Modified: 2019-06-08 02:54 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description yu.tzeng 2018-09-23 10:20:17 UTC
Description:
https://imgur.com/a/IkjWB1a
如圖,當我在自行選擇欄使用"DF中太楷書體" 或是把文字變成"玉山風體"字型時,writer 或是 impress 就會莫名其妙停止運作。

Steps to Reproduce:
1.在系統字型安裝 "df中太楷書體" "玉山風體"
2.打開writer 或者 impress
3.輸入文字
4.將輸入文字的字型變更成 "df中太楷書體" "玉山風體"

Actual Results:
libre office停止運作

Expected Results:
應該順暢執行,可以使用這些字型


Reproducible: Always


User Profile Reset: No



Additional Info:
如果問題回報表單也能寫成繁體中文就好了
Comment 1 Julien Nabet 2018-09-24 06:58:59 UTC
Would it be possible you write in English?
I used Google translate and it seems Writer and Impress stop working when you use "Df in the book" font.
Do you have  last version of this font?
If yes, where can it downloaded? (if it's a free font).

Kevin: thought you might be interested in this one.
Comment 2 Kevin Suo 2018-09-25 12:12:04 UTC
Translation:

Description: https://imgur.com/a/IkjWB1a 
See the screenshot, if I use "DF中太楷書體(DF Zhongtai Kai Shu)" font in the self selection section or change the text font to "玉山風體 (Yushan Feng)", Writer or Impress will stop working unexpectly.

Steps to Reproduce: 
1.Install "DF中太楷書體(DF Zhongtai Kai Shu)" and "玉山風體 (Yushan Feng)" fonts in your system.
2. Open Writer or Impres
3. Type in text.
4. Change the font of the text you typed to the two fonts mentioned above.

Actual Results: 
libre office stops working.

Expected Results: 
Should work and able ti change the fonts.

Reproducible: Always 

User Profile Reset: No 

Additional Info: It will be good if the feedback form can be written in Traditional Chinese.
Comment 3 Kevin Suo 2018-09-25 12:16:38 UTC
@yu.tzeng: Where can we get the fonts you mentioned? I don't have them.
这两个字体在哪里下载?
Comment 4 Kevin Suo 2018-09-29 10:39:16 UTC
I managed to get the "DF中太楷书体" font and tested on Windows 10 X64 with LibreOffice 6.1.

I do not reproduce.

版本:6.1.2.1 (x64)
Build ID:65905a128db06ba48db947242809d14d3f9a93fe
CPU 线程:4; 操作系统:Windows 10.0; UI 渲染:GL; 
区域语言:zh-CN (zh_CN); Calc: CL

@yu.tzeng: Would you copy and paste the information from "Help -> About" dialog?
我试了一下,无法重现,请你复制粘贴一下“帮助-关于”界面上的所有信息。谢谢!

For the test, I am sharing the font: http://home.suokunlong.cn/nextcloud/index.php/s/Nj4pbiecSxDkm4j . Anyone interested to test this bug can download the font from my link.
For lience reasons, I will delete this share when this bug is closed. Thanks.
Comment 5 Julien Nabet 2018-09-29 19:24:04 UTC
With master sources updated today + gen rendering, I don't reproduce this.

Yu.Tzeng: would it be possible you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Comment 6 Xisco Faulí 2018-09-30 18:23:21 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 7 QA Administrators 2019-05-08 18:22:37 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2019-06-08 02:54:37 UTC
Dear yu.tzeng,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp