Common occurrence: 1. Writer file(s) is open 2. Using other programs for a long time (0,5-1 hour or so, using web browser etc.) 3. When trying to switch active program to Writer, only the title bar and outer frame of the window become visible, content area shows through. The process keeps using some CPU, but neither CPU nor memory are in full or exceptional use. 4. The process has to be killed to open Writer again. Close window can be clicked from the corner or from program bar, but it does nothing. No message of "not responding" or other error message is shown. 5. When opening Writer again, the file recovery dialog comes up. Usually the program then works normally. Sometimes also: - The problem may occur after putting laptop to sleep mode while files are open and then resumed, but the problem cannot be reproduced through only this. Once also: - The problem occurred continuously: when reopening Writer, the file recovery comes up normally, but when a file (either the recovered or blank new one) is opened, the problem above (3-5) reoccurs instantly without passivity. The problem came up only after updating from LibreOffice 5.4 to 6.0 (stable releases). The common occurrence has happened 4-5 times in the past few days now, most often with a large file (100+ pages) which I usually work on but also with other, smaller files (3-40 pages).
Small additions: When Writer has got stuck - after switching active programs, first the frame of the Writer window is visible, but after some switching nothing is visible anymore - clicking on the list of Writer windows in the program bar or clicking on the x gives the error sound. Other programs that I have used while Writer has been inactively open and then stuck: - maybe every time: OneNote - not every time: Firefox (with many tabs)
Please copy and paste here the contents of your Help - About. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information.
Version: 6.0.6.2 (x64) Build ID: 0c292870b25a325b5ed35f6b45599d2ea4458e77 CPU threads: 4; OS: Windows 6.1; UI render: default; Locale: fi-FI (fi_FI); Calc: group
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
As this is hard for other to replicate, you could also try get a backtrace of the crash https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
I have not been able to reproduce the crash/halt either in safe mode or normal mode, despite making no changes. A week ago (2018-11-27) I updated to next version and have had no crash after that either. Current version: Version: 6.0.7.3 (x64) Build ID: dc89aa7a9eabfd848af146d5086077aeed2ae4a5 I will try backtracing with WinDbg if the problem reoccurs.
Harasoo, palataan asiaan, jos on tarvis!