Bug 120340 - no icon exist
Summary: no icon exist
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.2.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-10-05 11:30 UTC by josefus41
Modified: 2019-06-08 03:01 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Kienet mara libsa x-xemx bil-qamar taħt riġlejha (Apok. 12.1). Hija liebsa tlett ilbies differenti: blouse abjad minn taħt, libsa ħamranija u fuqha mantar turqouise. Il-kuluri huma bħal ta’ xi pri (1.80 MB, text/plain)
2018-10-08 17:29 UTC, josefus41
Details
Ruined doc after the Libre update. If this persists I return to MS office. (1.80 MB, application/vnd.oasis.opendocument.text)
2018-10-08 17:40 UTC, josefus41
Details
"Ruined doc" exported to PDF (456.61 KB, application/x-unknown)
2018-10-10 15:17 UTC, Timur
Details

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Description josefus41 2018-10-05 11:30:54 UTC
Description:
the icon images and charts in the tools section does not exist.  Am using the updated 6.1 version

Actual Results:
images displayed as blanks.  can't reset etc.

Expected Results:
to display images instead of blanks


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Timur 2018-10-05 15:35:08 UTC Comment hidden (obsolete)
Comment 2 josefus41 2018-10-05 17:48:31 UTC Comment hidden (obsolete)
Comment 3 BogdanB 2018-10-06 16:30:02 UTC
You need to reply here on report bug page on internet, not via email.(In reply to josefus41 from comment #2)
> My reply to you was NOT received.  "Email address does not exist."

You need to reply here on report bug page on internet, not via email.
Comment 4 josefus41 2018-10-07 08:54:22 UTC
1. Had an important document 5 pages long complete with images and text.  Saved before the new update.
2  Update downloaded.
3. Opened that same doc and all images gone except a blank square with a number e.g figure 8 in the original place.
4. Couldn't for the life of me go back to the original state.  The images never appeared.
5. If the blank square is deleted then its place is filled with adjacent text.
6. Tried Help asked me to go to Charts and Images in the Tools.  It isn't there!!!!!
7. It is an extremely important doc to introduce to an assembly
Comment 5 Xisco Faulí 2018-10-08 15:17:28 UTC Comment hidden (obsolete)
Comment 6 josefus41 2018-10-08 17:23:34 UTC Comment hidden (no-value)
Comment 7 josefus41 2018-10-08 17:29:45 UTC Comment hidden (me-too)
Comment 8 josefus41 2018-10-08 17:40:21 UTC
Created attachment 145487 [details]
Ruined doc after the Libre update.  If this persists I return to MS office.
Comment 9 Timur 2018-10-09 13:05:34 UTC
I open attachment 145487 [details] normally with images. 
You can try: 
- to again download LO from https://www.libreoffice.org/download/download/ and install,
- to delete LO profile: https://wiki.documentfoundation.org/UserProfile
- to change OpenGL in Tools-Options-LO-View.
Comment 10 Timur 2018-10-09 13:08:32 UTC
If nothing helps, then try this:
1. Right click on the image and select "Compress..."
2. In the Compress Graphic dialogue click "Calculate New Size"
Comment 11 josefus41 2018-10-09 17:34:01 UTC
I tried everything possible but nothing works.  Furthermore the file I sent you is the one I have and there are NO graphics as I have already told you.  Originally they were OK but when I upgraded (sic) they vanished.

Therefore I cannot send any graphics because there aren't any.  If there were I wouldn't have gone thru' all this for nothing (or so it seems). MS is much much better.
Comment 12 Xisco Faulí 2018-10-10 14:21:42 UTC
Hello josefus,
Just to be sure, if you go to Help - Restart in Safe mode and you open the file in safe mode, is the issue reproducible ?
Comment 13 Timur 2018-10-10 15:17:02 UTC
Created attachment 145571 [details]
"Ruined doc" exported to PDF

Is this correct or not? There are some images here.
Comment 14 QA Administrators 2019-05-08 18:24:28 UTC Comment hidden (obsolete)
Comment 15 QA Administrators 2019-06-08 03:01:22 UTC
Dear josefus41,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp