Bug 120533 - libre writer, libre calc, libre impress, libre draw, refuse to open when requested, page starts momentarily and closes straight away, since last up date, upgrade, only librecad still worksopens
Summary: libre writer, libre calc, libre impress, libre draw, refuse to open when requ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
4.2 all versions
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-10-11 21:40 UTC by Alan
Modified: 2019-06-08 03:06 UTC (History)
1 user (show)

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Description Alan 2018-10-11 21:40:44 UTC 
Description:
since last up date every time I open any libre office programme it crashes within a second of opening, if I open libre office it shows all files associated with libre office programmes but none open,
only librecad is working

Steps to Reproduce:
1.refuses to open every time
2.
3.

Actual Results:
just click on the icon

Expected Results:
programme closes


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
open the programme
Comment 1 Jean-Baptiste Faure 2018-10-12 04:58:55 UTC 
Please, check your installation.

Which distribution ?
Which LO version ? Do you use the version provided by your distribution or did you download install kit from LibreOffice website?

Status set to NEEDINFO, please set it back to UNCONFIRMED once requested
informations are provided.

Best regards. JBF
Comment 2 Ralph G. 2018-10-15 10:02:18 UTC 
I have the same problem since the last Update.

I'm on Arch Linux and my libreoffice Version is libreoffice-fresh 6.1.2-1 from the Arch Extra Repository.

I reinstalled it and an tested it also with libreoffice-still 6.0.6-3. Same problem. Direct closing.

Kind Regards

Ralph
Comment 3 QA Administrators 2019-05-08 18:25:43 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-06-08 03:06:20 UTC 
Dear Alan,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp