Bug 120554 - Can't change templates or create new one
Summary: Can't change templates or create new one
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.2.1 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-10-12 18:00 UTC by Alain Jackson
Modified: 2019-06-08 03:07 UTC (History)
0 users

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Description Alain Jackson 2018-10-12 18:00:50 UTC
Description:
Every time I try to create a new document, I have to reset the margins.  In the legal field we are required to use 1 inch margins.  I have to set the margins manually every time because I can't save a new default page template as Libre won't save it or allow me to change the old one.

Actual Results:
The default page template will not change.  Says there is no template in the directory.  I'm trying to overwrite an existing template and it won't do it

Expected Results:
I expected the template to be updated.  Instead nothing would save and when I'd open a new document it would go back to the previous settings.



Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 Dieter 2018-10-13 04:39:38 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile (https://wiki.documentfoundation.org/UserProfile) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 QA Administrators 2019-05-08 18:25:52 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-06-08 03:07:07 UTC
Dear Alain Jackson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp