Bug 121183 - Cannot email document from File menu
Summary: Cannot email document from File menu
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.2.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-11-05 21:08 UTC by Oleksa Stasevych
Modified: 2019-06-08 02:59 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Oleksa Stasevych 2018-11-05 21:08:24 UTC
Description:
If I try to send the document from the menu File->Send->E-Mail document I receive an error message "An error occurred in sending the message. Possible errors could be missing user account or a defective setup. Error code is 2147944126".

Steps to Reproduce:
1. Save document in Writer
2. Click File->Send->E-Mail document

Actual Results:
Error message "An error occurred in sending the message. Possible errors could be missing user account or a defective setup. Error code is 2147944126"

Expected Results:
The document should be sent via email opening the current mail software.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Oleksa Stasevych 2018-11-05 21:12:06 UTC
Sometimes it works.... Strange situation. However the cyrillic symbols are not shown correctly in the filename.
Comment 2 Xisco Faulí 2018-11-08 14:30:18 UTC
(In reply to Oleksa Stasevych from comment #1)
> Sometimes it works.... Strange situation. However the cyrillic symbols are
> not shown correctly in the filename.

What do you mean?
Could you please attach an example ?
Comment 3 QA Administrators 2019-05-08 18:27:45 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-06-08 02:59:39 UTC
Dear Oleksa Stasevych,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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