Bug 121402 - Can't Open Saved Files
Summary: Can't Open Saved Files
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: BASIC (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-11-13 23:10 UTC by Ron West
Modified: 2019-06-17 02:48 UTC (History)
0 users

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Crash report or crash signature:


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Description Ron West 2018-11-13 23:10:31 UTC

    
Comment 1 Dieudonne Dukuzumuremyi 2018-11-14 01:28:31 UTC
Hello dear friend,
What can't you open?
Let us know whats wrong in more details so that we try our best to help you.

Tell as your working environment, version of LibreOffice you are using and which application. 
Let us see your steps to reproduce.
Looking forward to hearing from you.

I have changed the status to NEEDINFO.
Best regards
Comment 2 Ron West 2018-11-14 01:44:05 UTC
As I comment originally, I can't open my saved typed files.  When I click on a file to open I get a message that it does not exist.

I just downloaded the newest version of Libra Office.

I am on a PC in my home.
Comment 3 Ron West 2018-11-14 01:58:25 UTC Comment hidden (obsolete)
Comment 4 MM 2018-11-17 19:42:07 UTC
Maybe you start in 'safe mode' and see if you've still got problems.
https://help.libreoffice.org/Common/Safe_Mode
If you can open the files again, your lo user profile maybe corrupt: https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile
Comment 5 QA Administrators 2019-05-17 03:10:13 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-06-17 02:48:10 UTC
Dear Ron West,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp