Description: Since I installed LibreOffice 6.1.2 the displayed window does not fit to what usually is displayed. For example: The bottom status line is shown 50 percent only, the status bar to the left is missing completely. Additionally it's pretty difficult to really hit the menu buttons due to misleading mouse coordinates. E.g.: When I try to hit the "Safe" icon (third from the left in default) I've to click somewhere below and to the right relatively to icon position. I'm pretty sure this has not been the case under Windows 7, but I had to upgrade and to re-install the 6.1.x LibreOffice. That's when the bug first occured. I've made a screenshot (and blurred my text 'cause it's not necessary to describe the bug): https://www.magentacloud.de/share/2qjoou80gi Steps to Reproduce: 1. Simply open LibreOffice Writer, there's no second step 2. 3. Actual Results: There's nothing more to happen, it's difficult to interact with the mouse within the LibreOffice Writer screen. Some icons and functionality even is not reachable due to this bug. Expected Results: What should happen: That the "inner" metrics of the screen fit to the window so that all which should be shown within the window is actually shown within the window (size) ;) Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info: It's not possible to reach the "Help - About LibreOffice" information, otherwise I'd have pasted it here. I've a Intel HD Graphics 520, OpenGL 4.4 enabled. I could not reset my UserProfile (can't find the menu icons to do so - possibly due to the bug).
Created attachment 148310 [details] Example view of how Writer content is shown within window (Windows 10)
Created attachment 148354 [details] dialog window for "open file" also displayed with wrong coordinates While testing some other dialogs I saw that even the sub dialog windows are shown in a strange manner (almost unusable). So I think this is a general problem of how contents of LibreOffice Writer are shown within Windows 10
I can't reproduce this with Windows 10 Version 1809 and Version: 6.1.4.2 (x64) Build-ID: 9d0f32d1f0b509096fd65e0d4bec26ddd1938fd3 CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; Gebietsschema: de-DE (de_DE); Calc: group threaded Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ and a fresh user profile (https://wiki.documentfoundation.org/UserProfile)? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. Change to RESOLVED WORKSFORME, if the problem went away.
Hi. I've re-installed the "fresh" version as recommended. Furthermore I reset the user profile. But the result ist the same as before, the contents of the Writer window do not fit in the window itself (could create the same screenshot). Is there any more Info you could use? Shall I install the early adopter version?
Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Created attachment 148798 [details] This is what I see within options due to the misled rendering Hi, my problem switching off the OpenGL rendering is that I even can't see the options menu completely. Is there any shortcut or configuration file where I can set this OpenGL rendering feature to "off"?
Created attachment 148800 [details] Menu rendering without using OpenGL - now everything seems to be normal Hi folks, to switch off the OpenGL rendering made the trick. So I have to assume that this is a Windows10/OpenGL bug rather than a LibreOffice bug right? If my assumption is correct please close this bug as solved. Thanks to all, best Regards, Martin
Could you post details for your Graphics card? LibreOffice stores that in your user profile. Copy the contents of this file to a comment here: C:\Users\<username>\AppData\Roaming\LibreOffice\4\cache\opengl_device.log
Yes, sure: DriverVersion: 21.20.16.4639 DriverDate: 3-22-2017 DeviceID: PCI\VEN_8086&DEV_1916&SUBSYS_224517AA&REV_07 AdapterVendorID: 0x8086 AdapterDeviceID: 0x1916 AdapterSubsysID: 0x224517aa DeviceKey: System\CurrentControlSet\Control\Video\{2BBACB85-9521-11E8-B394-CE5DE1BE4265}\0000 DeviceString: Intel(R) HD Graphics 520
(In reply to Gross A'Tuin from comment #9) > DriverDate: 3-22-2017 Have you checked for driver update?
(In reply to Dieter Praas from comment #10) > (In reply to Gross A'Tuin from comment #9) > > DriverDate: 3-22-2017 > > Have you checked for driver update? => I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' or RESOLVED WORKSFORME after that.
Dear Gross A'Tuin, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Gross A'Tuin, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp