Bug 122760 - LibreOffice (on Gentoo Linux) freezes in some cases
Summary: LibreOffice (on Gentoo Linux) freezes in some cases
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.4.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-01-16 15:31 UTC by Alexander Kurakin
Modified: 2019-05-16 03:14 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Alexander Kurakin 2019-01-16 15:31:07 UTC
Description:
LibreOffice (on Gentoo Linux) freezes in some cases.

What I know: there are instances of oosplash+soffice.bin when new libreoffice starting freezes.

Last lines of strace:

...
lstat("/home", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat("/home/sasha", {st_mode=S_IFDIR|0700, st_size=4096, ...}) = 0
lstat("/home/sasha/.config", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat("/home/sasha/.config/libreoffice", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat("/home/sasha/.config/libreoffice/4", {st_mode=S_IFDIR|0700, st_size=4096, ...}) = 0
access("/tmp", W_OK)                    = 0
getuid()                                = 1000
socket(AF_UNIX, SOCK_STREAM, 0)         = 3
fcntl(3, F_SETFD, FD_CLOEXEC)           = 0
connect(3, {sa_family=AF_UNIX, sun_path="/tmp/OSL_PIPE_1000_SingleOfficeIPC_22c71fc9ecc645f5ccf93cea5c3b362"}, 110

Unfortunately, my version is release not debug.

Steps to Reproduce:
Unfortunately, don't know.

Actual Results:
Freeze.

Expected Results:
No freeze.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
Comment 1 Alexander Kurakin 2019-01-17 09:28:48 UTC
P.S. I think issue is "previous instance hasn't finished" but not "there is an error on starting".
Comment 2 Usama 2019-05-15 10:54:45 UTC
Hello Alexander,
Thank you for reporting this issue. To be able to check the issue we need clear steps on how to reproduce the crush. like in 1. do this 2. press this 3. this happen

I'm setting the bug status to NEEDINFO, Please set it to UNCONFIRMED again after providing the requested data.

If you have time, please check the latest version from master, you can find an Appimage version here:
https://www.libreoffice.org/download/appimage/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

You can always visit our QA channel #libreoffice-qa@freenode if you need help with bugs
https://irc.documentfoundation.org/?settings=#libreoffice-qa
Comment 3 Alexander Kurakin 2019-05-15 15:12:29 UTC
Hello, Usama!

Sorry, I can't catch a reproducible scenario.

It is less often now (6.1.5.2).

Marked as RESOLVED.