Description: Opening some dialog boxes (like Edit Style) in Writer under Win7/64 in Libreoffice 6.14 & 6.0.7 can take up to 4-5 minutes. Steps to Reproduce: 1.Open Edit Styles in Writer under Win7/64 2. 3. Actual Results: Right-click on text and select Edit Styles Expected Results: The dialog box eventually opens but it takes 4-5 minutes to do so. Reproducible: Always User Profile Reset: Yes Additional Info: The dialog should open in a few seconds at most. Note that it happens in Win7 only, Linux versions of Writer work ok.
Could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps? Also, could you provide your UI Render? (see Help ▸ About LibreOffice) If OpenGL, could you check you got the last updates of your graphic card?
Here's the steps i followed again: 1. Remove profile and uninstall Libre. Update Java to Version 8 Update 201 (both 8 & 64bit, removing older version) 2. Reinstall latest 6.1.4 (20/1/2019) 3. The first time it loads after installation it takes 3-4 mins to draw the main window. After the first time the main window opens quickly. 4. UI uses GL. (Latest AMD 19.1.1 drivers installed) 5. Edit Styles takes 4-5 mins to display I checked User Profile permissions, disabled GL (Ui=default), disabled Java. Same delay opening some dialogs.
Do you have only fonts from Windows and LO or did you install specific fonts? In the last case, could you remove temporarily these for the test? Also, do you reproduce this with a brand new file or on specific files only?
I removed all extra fonts (besides the Win7 default ones) and rebooted. Same slow opening dialogs. It happens with both new documents or old ones. Tried opening Libreoffice by RunAsAdmin - same behavior... Looks like a caching problem with Win7 (tried Libreoffice in Win10 under virtualization with Virtualbox and Libre works fine there)
Thank you for your feedback. I must recognize I'm stuck then. Since I don't have any more questions to ask, I put it back to UNCONFIRMED.
Hello GM, LibreOffice 6.2.2.2 is going to be released today, could you please try again with this version to see if the problem has been resolved meanwhile? Thanks in advance
Dear GM, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear GM, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp