Bug 123048 - Misaligned content when printing Herma 4334 labels
Summary: Misaligned content when printing Herma 4334 labels
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Print Labels-BusinessCards
  Show dependency treegraph
Reported: 2019-01-30 08:36 UTC by Peter
Modified: 2020-03-06 12:02 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Misaligned text from center to bottom rows of sheet (1.33 MB, image/jpeg)
2019-01-30 08:43 UTC, Peter
Source file written by LO 6.1 (17.40 KB, application/vnd.oasis.opendocument.text)
2019-03-28 11:35 UTC, Peter
PDF output made from source file (10.43 KB, application/pdf)
2019-03-28 11:36 UTC, Peter

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Description Peter 2019-01-30 08:36:45 UTC
I created few sheets 4334 Herma A4 labels. Measurements shown in Writer template are OK. But when I try to print a sheet of labels (every cell with the same content), the print out is misaligned horizontally. 

Steps to Reproduce:
1. Create New -> Labels -> Herma A4 (4334 size)
2. Fill with two, short rows of text, click New Document
3. Insert proper, original sheet of labels.
4. Try to print

Actual Results:
The bottom labels are printed too high, I think about 4-6 mms. The problem begins at 4th row and gets worse in every following row of the sheet.
I checked printing on two different laser printers.

Expected Results:
Text should fit correctly into label cells, as shown in template. Especially horizontal alignment should be maintained. 

Reproducible: Always

User Profile Reset: No

Additional Info:
What I checked:
- sheets of original Herma 4334 ar the same size as A4 format.
- top and bottom margins for labels are the same
- printer tray is working smoothly
- printer settings are for A4 format (shrinking etc. - off)
The same bug exist in newer version – (x64)
Comment 1 Peter 2019-01-30 08:43:36 UTC
Created attachment 148747 [details]
Misaligned text from center to bottom rows of sheet

As you can see, first row of text in the central rows (top of the picture) barely fits the label. In the bottom of the page that first row is already printed on the preceding label
Comment 2 Roman Kuznetsov 2019-02-05 10:32:23 UTC
You shouldn't set up status to NEW yourself. It should be someone another
Comment 3 Xisco Faulí 2019-02-05 17:41:24 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 4 Peter 2019-03-28 11:35:04 UTC
Created attachment 150355 [details]
Source file written by LO 6.1
Comment 5 Peter 2019-03-28 11:36:36 UTC
Created attachment 150356 [details]
PDF output made from source file

Print out from source file and PDF file has the same misalignment.
Comment 6 Dieter 2019-08-23 13:13:03 UTC
Peter, the height of the first row of you lables is 1,51mm. Height of Herma A4 3443 is 16,9mm. Does is solve your problem, if you change height to 16,9 mm? => NEEDINFO

Version: (x64)
Build ID: 3e64065612acec2eb29aa21e2b515953422256d7
CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
TinderBox: Win-x86_64@62-TDF, Branch:master, Time: 2019-08-15_22:57:26
Locale: de-DE (de_DE); UI-Language: en-US
Calc: threaded
Comment 7 QA Administrators 2020-02-20 02:40:02 UTC Comment hidden (obsolete)
Comment 8 Peter 2020-03-06 12:02:55 UTC
My mistake was, that I have been checking alignment on 2 printers (one brand-new combo and other simpler-older). These two produced the same error, the same misalignment!

I blush to admit that didn't check properly printing on normal A4 paper.
As well as PDF direct output file from LO has proper all dimensions mentioned in LO template creator.

So it must be some kind of non-linear feeding problems when the label sheet is going through both printers... Pretty puzzling but true :-|

Sorry for wasting your time.