Bug 123215 - Will not start after update
Summary: Will not start after update
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.1.6.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-02-07 00:28 UTC by jec
Modified: 2019-10-18 17:30 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description jec 2019-02-07 00:28:06 UTC
Description:
Am running Libreoffice version 5.1.6.2 on Linux Mint 18.3 cinnamon and after update today Libreoffice would not start. Tried uninstalling it and installing newest deb file and problem still there.

Steps to Reproduce:
1.Software manager update on 02/06/2019
2.
3.

Actual Results:
Program will not start, opens start page for a few second and the stops.

Expected Results:
Nothing


Reproducible: Always


User Profile Reset: No



Additional Info:
Opened the program.
Comment 1 raal 2019-03-14 07:14:05 UTC
Hello, please try install package from LibreOffice website. Looks like Mint's bug.

http://www.libreoffice.org/download/
Comment 2 BogdanB 2019-03-20 16:18:47 UTC
(In reply to jec from comment #0)
> Description:
> Am running Libreoffice version 5.1.6.2 on Linux Mint 18.3 cinnamon and after
> update today Libreoffice would not start. Tried uninstalling it and
> installing newest deb file and problem still there.
> 

It seems you use a very old version. Please try raal sugestion to install a newer one http://www.libreoffice.org/download/ and tell us if you have the same problem after that.
Comment 3 QA Administrators 2019-09-17 02:48:50 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-10-18 02:41:10 UTC
Dear jec,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp