Description: I attempt to install LibreOffice, about 3/4 of the way through it complains about conflicts with NVidia components, Firefox, Steam, or all of the above. Regardless of whether you choose close the programs or don't close and restart required, after the status is blank after it says "Updating component registration" the installer encounters an error, rolls back all changes, and does not complete installation. Steps to Reproduce: 1.Download LibreOffice 6.1.x or 6.2.x, either via torrent or from the various official mirrors 2.Install them 3.When the error is thrown about program conflicts, either choose close the programs or don't close the programs, then continue with installation Actual Results: Installation does not complete, end user is annoyed :) Expected Results: The installation should complete, leaving a new version of LibreOffice to use and enjoy Reproducible: Always User Profile Reset: No Additional Info: I am running Windows 7 on a fairly new processor that Windows claims is better suited for Windows 10.
That's really weird. Does it only happening installing LibreOffice? is LibreOffice previously installed? If so, what happens if you delete it before installing it agian ?
Hi! Thanks for the report! Additional NEEDINFO bits: 1. What was that "an error" that installer encountered after the status is blank after it says "Updating component registration"? Please post the error message. 2. Please see FAQ [1], section "Create an installation log"; and create and attach a log of the failed installation, which hopefully would make finding the error easier. 3. Please provide Windows 7 version information - is SP1 installed? I have seen situations when SP1 was actually not installed, but "faked" using some hacks like registry tweaks that magically turned Windows into thinking that it's SP1; note that that is not a supported configuration. [1] https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows)
Dear particle_mann, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear particle_mann, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp