Bug 123380 - LibreOfficeKit: Does not load and convert the attached document
Summary: LibreOfficeKit: Does not load and convert the attached document
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.0.0.alpha0+
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-02-12 07:33 UTC by Murat
Modified: 2023-02-12 03:20 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
.doc file with some vb macros (9.04 MB, application/msword)
2019-02-12 07:33 UTC, Murat
Details

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Description Murat 2019-02-12 07:33:03 UTC
Created attachment 149178 [details]
.doc file with some vb macros

Hi,
My system is Centos 6, I tried versions libreoffice-6.0.7.3, libreoffice-6.1.3.2, libreoffice5.4, libreoffice6.2

The attached document cannot be loaded and waits forever in:

"Document * lodoc = llo->documentLoad(input_url.c_str(),options);"

It never returns from this function. It hangs forever, no error at all(After about 2 hours converted the document).

I tried the same document with both Libreoffice writer GUI and unoconv. They both worked without any problem.

Thanks so much,
Comment 1 Regis Perdreau 2019-04-04 00:30:07 UTC
Confirmed with load by hand in Libreoffice.
Import of a .doc file is a lot slower than in 6.0.7.3 version.
No macros imported.


Version: 6.3.0.0.alpha0+
Build ID: 413461e3cf3a4b32a17419f67f879a8975c43987
Threads CPU : 4; OS : Linux 4.15; UI Render : par défaut; VCL: gtk3; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded


the import progress bar seems to go slower and slower and will reach the end after  5 minutes around althought the UI stays responsive, you can open another file.


Unconfirmed with version Version: 6.0.7.3
Build ID: 1:6.0.7-0ubuntu0.18.04.2
Threads CPU : 4; OS : Linux 4.15; UI Render : par défaut; VCL: x11; 
Locale : fr-FR (fr_FR.UTF-8); Calc: group
load in less then 20 secondes...

no macro in macro editor.
Comment 2 Regis Perdreau 2019-04-04 00:43:18 UTC
Set to new because of the lack of import speed .
Comment 3 Murat 2019-04-05 07:32:20 UTC
By the way I did not have any problem while opening from GUI with versions libreoffice-6.0.7.3, libreoffice-6.1.3.2, libreoffice5.4, libreoffice6.2, 

I have the problem here in libreofficekit:

LibreOfficeKit.hxx ==>>

    /**
     * Loads a document from an URL.
     *
     * @param pUrl the URL of the document to load
     * @param pFilterOptions options for the import filter, e.g. SkipImages.
     *        Another useful FilterOption is "Language=...".  It is consumed
     *        by the documentLoad() itself, and when provided, LibreOfficeKit
     *        switches the language accordingly first.
     * @since pFilterOptions argument added in LibreOffice 5.0
     */
    Document* documentLoad(const char* pUrl, const char* pFilterOptions = NULL)
    {
        LibreOfficeKitDocument* pDoc = NULL;

        if (LIBREOFFICEKIT_HAS(mpThis, documentLoadWithOptions))
            pDoc = mpThis->pClass->documentLoadWithOptions(mpThis, pUrl, pFilterOptions);
        else
            pDoc = mpThis->pClass->documentLoad(mpThis, pUrl);

        if (pDoc == NULL)
            return NULL;

        return new Document(pDoc);
    }
Comment 4 Aron Budea 2021-02-11 06:17:33 UTC
Murat, have you tried if the bug exists in a recent version?
Comment 5 QA Administrators 2023-02-12 03:20:56 UTC
Dear Murat,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
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