Bug 123465 - After installing LibreOffice Photoshop CS2 doesn't work anymore
Summary: After installing LibreOffice Photoshop CS2 doesn't work anymore
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.2.0.0.alpha0+
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-02-14 13:44 UTC by mardoek53
Modified: 2020-03-14 03:26 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Downloads (9.45 KB, image/png)
2019-02-15 21:13 UTC, mardoek53
Details
Probleemrapporten (213.94 KB, image/jpeg)
2019-02-15 21:14 UTC, mardoek53
Details
Probleem (44.38 KB, image/png)
2019-02-15 21:16 UTC, mardoek53
Details

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Description mardoek53 2019-02-14 13:44:12 UTC
Description:
After I installed LibreOffice my (old version) of Photoshop CS2 kept crashing on startup. I had to do a (Microsoft) recovery to get Photoshop CS2 working again. 

Steps to Reproduce:
1.Install LibreOffice
2.
3.

Actual Results:
Photoshop CS2 kept crashing on startup

Expected Results:
No more LibreOffice, Photoshop CS2 works again


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Xisco Faulí 2019-02-14 15:39:02 UTC
Does it work again if you unsintall it ? Did you download LibreOffice from https://www.libreoffice.org/download/download/ ?
Comment 2 mardoek53 2019-02-15 21:13:41 UTC
Created attachment 149321 [details]
Downloads
Comment 3 mardoek53 2019-02-15 21:14:48 UTC
Created attachment 149322 [details]
Probleemrapporten
Comment 4 mardoek53 2019-02-15 21:16:04 UTC
Created attachment 149323 [details]
Probleem
Comment 5 mardoek53 2019-02-15 21:17:20 UTC
Hi, I downloaded LibreOffice indeed from the link you mentioned. 

I didn't uninstall LibreOffice, instead of that I did a Microsoft recovery (to the restorepoint that was created at the installation of LibreOffice). I didn't want to take any chances because Photoshop is to important to me.

I am adding a few attachments about the Photoshop problem. If you want them, I have also some error log events. Let me know if you want these too and I will upload them.
Comment 6 Buovjaga 2019-07-14 15:59:04 UTC
The only reason I can think of is that Photoshop didn't like some of the fonts LibreOffice installed on your system. PS CS2 was released in 2005, so it is pretty darn old at this point. It is probably choking on some new font feature.

Unfortunately it seems there is no way to configure where PS looks for fonts.

You might try a portable version to see, if it helps: https://www.libreoffice.org/download/portable-versions/
Make sure to save a recovery point first.

You could also consider switching to GIMP - the latest version is pretty much on par with PS CS2 featurewise. The next major version of GIMP (3.0) is probably roughly comparable to PS CS6.
Comment 7 Xisco Faulí 2019-08-15 13:11:17 UTC
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 8 QA Administrators 2020-02-12 03:34:21 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2020-03-14 03:26:10 UTC
Dear mardoek53,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp