Description: go to Insert > Audio or Video select the attached file and it crashes immediately. The file plays correctly in VLC. It does not crash with a different video. Steps to Reproduce: 1.Open a blank presentation 2.Insert > Audio or Video select the attached file and it crashes immediately. 3. Actual Results: Crash Expected Results: Video inserted into presentation Reproducible: Always User Profile Reset: No Additional Info: Version: 6.0.7.3 Build ID: 1:6.0.7-0ubuntu0.18.04.2 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; Locale: en-US (en_US.UTF-8); Calc: group
Created attachment 149306 [details] Video file created on a Canon camera All the files of this format that I have tried crash Impress. They play without a problem in VLC. Another .mov file created by a Panasonic camera does not cause the crash.
No crash with Version: 6.3.0.0.alpha0+ Build ID: c7ad7849d54fd3dad67e7779102f65b8b2f04881 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; Please, could you test with newer version? Setting bug as needinfo, set as unconfirmed again if problem still occurs in newer version. Thank you.
I can't find version 6.3.0.0.alpha0+. I tried version 6.2.0.3 with the same results. Can you provide a .deb of 6.3.0.0.alpha0+ ?
Hello, you can download it from https://dev-builds.libreoffice.org/daily/master/Linux-rpm_deb-x86_64@86-TDF/current/
Same result on 6.3.0.0.alpha0+
Note that this does not occur on this older version running on Ubuntu 16.04 Version: 5.1.6.2 Build ID: 1:5.1.6~rc2-0ubuntu1~xenial6 CPU Threads: 4; OS Version: Linux 4.4; UI Render: default; Locale: en-US (en_US.UTF-8); Calc: group
On windows , i can't insert this file : "Format not supported" is it supported in any case ? Version: 6.0.7.3 (x64) Build ID: dc89aa7a9eabfd848af146d5086077aeed2ae4a5 Threads CPU : 4; OS : Windows 10.0; UI Render : par défaut; Locale : fr-FR (fr_FR); Calc: group
It was supported on earlier versions on Ubuntu 16.04 and now causes the crash. Also it is created by very popular Canon digital cameras and should be supported if it is not. In any case, at least, it should reject the format and not crash.
You could use this debug build and take a backtrace of the crash: https://dev-builds.libreoffice.org/daily/master/Linux-rpm_deb-x86_64@86-TDF-dbg/current/ You have to install the program gdb first. https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace It would certainly be nice, if it failed with "Format not supported" instead of crashing.
A new major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Bug seems to be fixed in LibreOffice 6.3.04 on Ubuntu 16.04 but still crashes on Ubuntu 18.04.
(In reply to Allen from comment #11) > Bug seems to be fixed in LibreOffice 6.3.04 on Ubuntu 16.04 but still > crashes on Ubuntu 18.04. Compare the packages between your 16.04 and 18.04: do they both have gstreamer packages installed?
Yes, they both have gstreamer installed but they are different versions. Here is the first line of the output from dpkg -l for each. On 18.04: ii gir1.2-gstreamer-1.0:amd64 1.14.5-0ubuntu1~18.04.1 amd64 GObject introspection data for the GStreamer library On 16.04: ii gir1.2-gstreamer-1.0 1.8.3-1~ubuntu0.1 amd64 GObject introspection data for the GStreamer library
(In reply to Allen from comment #13) > Yes, they both have gstreamer installed but they are different versions. > Here is the first line of the output from dpkg -l for each. > > On 18.04: > > ii gir1.2-gstreamer-1.0:amd64 > 1.14.5-0ubuntu1~18.04.1 amd64 GObject > introspection data for the GStreamer library > > > On 16.04: > > ii gir1.2-gstreamer-1.0 1.8.3-1~ubuntu0.1 > amd64 GObject introspection data for the GStreamer library Thanks. Makes one wonder, if there is some glitch in the newer gstreamer 1.14. Yet, raal was for sure using gstreamer 1.14 when he tested in comment 2. For the record, I have no problem inserting your video using Arch Linux and gstreamer 1.16 (the latest release)
So I installed the following build of version 1.14 of gstreamer from https://launchpad.net/~ci-train-ppa-service/+archive/ubuntu/3267-deletedppa/+build/14926540 gstreamer1.0-plugins-bad_1.14.1-1ubuntu1~ubuntu18.04.1_amd64.deb and Impress now works. It looks like the standard version of gstreamer installed with Ubuntu 18.04 is the culprit. However I don't know if this build, being experimental, might break something else.
Thanks a lot for testing. I guess you could report it to Ubuntu: https://bugs.launchpad.net/ubuntu Let's close this.