Bug 123729 - User information (name / picture) missing
Summary: User information (name / picture) missing
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: iOS Editor (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other iOS
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-02-27 07:36 UTC by Nicolas Christener
Modified: 2023-04-19 21:36 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Missing user information in comment dialog (915.61 KB, image/png)
2019-02-27 07:39 UTC, Nicolas Christener
Details
Name / Avatar in iOS device settings (213.18 KB, image/png)
2019-02-27 07:40 UTC, Nicolas Christener
Details
Name of user is not present in the document meta data too (231.22 KB, image/png)
2019-02-27 07:41 UTC, Nicolas Christener
Details
Document meta data set (229.37 KB, image/png)
2019-02-27 07:42 UTC, Nicolas Christener
Details

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Description Nicolas Christener 2019-02-27 07:36:39 UTC
Description:
When adding a comment to a document, user information such as the name as well as the picture are not available in the iOS app and a string is shown which is not really useful for a user (LocalHost#0).

However this information (or at lease parts of it) is available in the iOS settings.

Maybe the name found in the iOS settings could/should also be used within the document settings (meta information of the document)?

Steps to Reproduce:
1. Create a document with some text
2. Add a comment (Insert > Comment)

Actual Results:
The picture/avatar of the user as well as the name of the user is missing/wrong.

Picutre: empty picture
Name: LocalHost#0

Expected Results:
At least the name should be correctly set and taken from the device settings. As a picture one could also use the profile picture from the device settings or just place a "dummy" icon so the circle is not just empty.


Reproducible: Always


User Profile Reset: No



Additional Info:
Please see attached screenshots.
Comment 1 Nicolas Christener 2019-02-27 07:39:20 UTC
Created attachment 149612 [details]
Missing user information in comment dialog
Comment 2 Nicolas Christener 2019-02-27 07:40:46 UTC
Created attachment 149613 [details]
Name / Avatar in iOS device settings

Maybe one could use those information in the app?
Comment 3 Nicolas Christener 2019-02-27 07:41:56 UTC
Created attachment 149614 [details]
Name of user is not present in the document meta data too

Maybe one could use the information from the iOS device settings too?
Comment 4 Nicolas Christener 2019-02-27 07:42:24 UTC
Created attachment 149615 [details]
Document meta data set

Just an example to show how it could work.
Comment 5 Julien Nabet 2019-03-18 14:46:11 UTC
Could you check the information are in Tools/Options/LO/User Data (see also https://ask.libreoffice.org/en/question/18242/why-doesnt-the-author-field-contain-my-name/)?
Comment 6 Nicolas Christener 2019-03-18 16:15:45 UTC
Hi Julien

This is about the iOS app which does not have the same functionality as the "Desktop" app. As far as I can tell, there is no Tools/Options/LO/User Data.

All the best,
Nicolas
Comment 7 How can I remove my account? 2019-06-03 15:01:51 UTC
I think accessing the user name is not going to be trivial; see https://stackoverflow.com/questions/16897605/any-way-to-get-the-name-of-iphone-user .
Comment 8 Nicolas Christener 2019-06-03 15:13:33 UTC
I was thinking about having multilple fields in the app settings (like "template path URL"), where a user can enter his/her personal settings like you can do in the desktop version where we have:

* Company
* First/last name/initials
* Street
* City/state/ZIP
* Country/region
etc.

We can then set those settings through AppConfig/MDM too or the user can enter it manually (I think).
Comment 9 How can I remove my account? 2019-06-03 16:27:05 UTC
Yep, that will ot be too hard to implement, I assume.
Comment 10 Nicolas Christener 2021-04-14 14:15:57 UTC
The solution we have in 6.4.9 (1) covers the "name" part and there is a sensible "default" avatar instead of just an empty circle. I believe this is a good solution. Let's close this issue as "fixed".

Thanks a lot to the Collabora Team and especially Tor for taking care of this!
Comment 11 Julien Nabet 2021-04-14 16:54:10 UTC
(In reply to Nicolas Christener from comment #10)
> The solution we have in 6.4.9 (1) covers the "name" part and there is a
> sensible "default" avatar instead of just an empty circle. I believe this is
> a good solution. Let's close this issue as "fixed".
> 
> Thanks a lot to the Collabora Team and especially Tor for taking care of
> this!

This is a bugtracker first for LibreOffice, is this fixed on LO? If yes, in which version of LO (there's no 6.4.9 in LO) and what's the ref of the patch?
Comment 12 QA Administrators 2023-04-15 03:27:05 UTC
Dear Nicolas Christener,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

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