Bug Hunting Session
Bug 123734 - LibreOffice always uses CUPS default settings instead of what I input settings for printing
Summary: LibreOffice always uses CUPS default settings instead of what I input setting...
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
(earliest affected) release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Printer-Settings
  Show dependency treegraph
Reported: 2019-02-27 09:50 UTC by zhangxiufu
Modified: 2019-10-21 11:49 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description zhangxiufu 2019-02-27 09:50:19 UTC
The Password option in the printer's "Properties..." dialogue always gets set back to None, even if I have the custom (such as:1234, 12345678 etc.) inputted.

Other settings (User Code, User ID etc) have the same problem.
All problematic options are settings that allow the user to manually enter.
But when I choose fixed options,it seems work fine.

The printer is a Ricoh SP C840DN (Please download the driver from the following URL: http://www.openprinting.org/ppd-o-matic.php?driver=PDF-Ricoh&printer=Ricoh-SP_C840DN&show=0), used as a network printer. It was installed through CUPS page(localhost:631).

Steps to Reproduce:
1. Install the following Ricoh driver with CUPS(localhost:631), and print to file
2. Open a document with LibreOffice
3. Click "File -> Print", and open the Printing's dialogue
4. Click "Properties...", and open the printer's properties dialogue
5. Click "Device" tab, then select "Locked Print" in JobType option
6. Click "custom" in Password option, and input "12345678" on Current value textbox
7. Print the document, and check your prn file

Actual Results:
The following command is not output in prn file.

Expected Results:
The following command is output in prn file.

Reproducible: Always

User Profile Reset: No

Additional Info:
1. OS Information:
OS:Ubuntu 18.04LTS, OpenSUSE Leap 15.0, CentOS 7.6

2. This issue does not occurs on other apps (gedit, firefox etc).
Comment 1 Xisco Faulí 2019-04-02 10:11:15 UTC
@Caolán, I thought you might be interested in this issue...
Comment 2 Xisco Faulí 2019-10-21 11:49:11 UTC
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.