Bug 124143 - Image not showing, preview and printing work correctly, restart windows help to show
Summary: Image not showing, preview and printing work correctly, restart windows help ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.2.1.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-03-18 06:51 UTC by seven
Modified: 2019-11-06 03:32 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Image not showing (32.12 KB, image/png)
2019-03-18 06:51 UTC, seven
Details

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Description seven 2019-03-18 06:51:33 UTC
Description:
Hello, i open docx file and see document without picture, i try to restart libreoffice, and also i do downgrade to 6.2.1.2 from 6.2.2.1 but not helped, restart windows helped show correctly.

How to reproduce i don`t know, any idea? Similar bug i not found, please help to find link. OpenGL and user profile not trying - need to test it next time?

Steps to Reproduce:
Only my pc

1. Open docx file with image

Actual Results:
See image not displayed

Expected Results:
Image is displayed


Reproducible: Couldn't Reproduce


User Profile Reset: No



Additional Info:
Comment 1 seven 2019-03-18 06:51:59 UTC
Created attachment 150042 [details]
Image not showing
Comment 2 Durgapriyanka 2019-03-18 16:21:31 UTC
Thank you for reporting the bug. I cannot reproduce this bug in

Version: 6.3.0.0.alpha0+
Build ID: b6b28931435e44aca92b8c0e1659f701e3ed1a87
CPU threads: 2; OS: Windows 6.1; UI render: default; VCL: win; 
TinderBox: Win-x86@42, Branch:master, Time: 2019-01-30_06:57:04
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded
Comment 3 Xisco Faulí 2019-03-18 21:14:10 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 4 Buovjaga 2019-04-08 20:01:24 UTC
If restarting Windows solved it, maybe it was some temporary memory issue. If you cannot reproduce it yourself, it will be pretty hard for anyone to investigate it.
Comment 5 QA Administrators 2019-10-06 03:19:37 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-11-06 03:32:29 UTC
Dear seven,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp