Bug 124218 - Tooltips can appear beneath the mouse pointer, if pointer size has been increased in Windows settings
Summary: Tooltips can appear beneath the mouse pointer, if pointer size has been incre...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
Inherited From OOo
Hardware: x86-64 (AMD64) Windows (All)
: low minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Toolbars-Tooltips
  Show dependency treegraph
 
Reported: 2019-03-19 23:59 UTC by typingcat
Modified: 2022-10-23 06:00 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Tooltip of Writer. (34.59 KB, image/png)
2019-03-19 23:59 UTC, typingcat
Details
Tooltip of Notepad++. (5.72 KB, image/png)
2019-03-20 00:00 UTC, typingcat
Details
Screen capture. (319.51 KB, image/gif)
2019-03-21 19:01 UTC, typingcat
Details

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Description typingcat 2019-03-19 23:59:01 UTC
Description:
Unlike other programmes such as Notepad++, the tooltip is displayed below the button regardless of the pointer size. If the pointer is big, then the tooltip is obscured by the pointer. I will attach screenshots of Writer and Notepad++ for comparison.

Steps to Reproduce:
1. Place the mouse pointer on a toolbar item
2.
3.

Actual Results:
Tooltip beneath the pointer.

Expected Results:
Tooltip below the pointer.


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Comment 1 typingcat 2019-03-19 23:59:53 UTC
Created attachment 150111 [details]
Tooltip of Writer.
Comment 2 typingcat 2019-03-20 00:00:53 UTC
Created attachment 150112 [details]
Tooltip of Notepad++.
Comment 3 mulla.tasanim 2019-03-21 18:32:44 UTC
Hello 

Thank you for reporting the bug.

I can not reproduce the bug in

Version: 6.2.1.2 (x64)
Build ID: 7bcb35dc3024a62dea0caee87020152d1ee96e71
CPU threads: 4; OS: Windows 6.3; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: CL


Version: 6.3.0.0.alpha0+ (x64)
Build ID: 91cdf22b88a4f7bec243c8fb187627e766d3294c
CPU threads: 4; OS: Windows 6.3; UI render: default; VCL: win; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2019-03-08_00:38:10
Locale: en-US (en_US); UI-Language: en-US
Calc: CL
Comment 4 typingcat 2019-03-21 19:01:10 UTC
Created attachment 150155 [details]
Screen capture.

It seems the position of the tooltip is not consistent. It can be reproduced with the default point, but to make it more conspicuous, please use a large pointer. Control Panel -> Mouse -> Pointers -> Scheme -> Windows Default (large) (system scheme).

Then, slowly move the pointer down to the "B (bold)" icon from above, not from below. 

If it is not clear, please refer to the attached screen capture (move.gif). It will be clear.
Comment 5 Buovjaga 2019-04-19 15:44:01 UTC
(In reply to typingcat from comment #0)
> OpenGL enabled: Yes

Does it behave differently, if you deactivate it: Tools - Options - LibreOffice - View - Use OpenGL for all rendering
Comment 6 typingcat 2019-04-19 15:51:25 UTC
No, I tried it with both OpenGL enabled and disabled, and the behaviour was the same.
Comment 7 Buovjaga 2019-04-19 16:15:57 UTC
Apologies, I had ignored your mention in comment 4. I repro with increased pointer size, already in version 3.3.0. Tweaking summary.
Comment 8 QA Administrators 2021-04-19 03:39:42 UTC Comment hidden (obsolete)
Comment 9 Michael Burr 2022-10-23 06:00:34 UTC
I am not the original reporter on this bug, but can confirm that is still exists:

Version: 7.4.2.3 (x64) / LibreOffice Community
Build ID: 382eef1f22670f7f4118c8c2dd222ec7ad009daf
CPU threads: 12; OS: Windows 10.0 Build 22000; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

It is especially bad when the size of the mouse pointer is increased.  In Windows 10/11: 

  - Settings/Accessibility/Mouse Pointer and Touch/Mouse Pointer/Size

Set the size of the mouse pointer to 4 or more and the tool tips are obscured more often than not.