Description: If i try open pdf file from mounted via pam_mount (https://wiki.archlinux.org/index.php/Pam_mount) net share from Windows File Server then Draw is crashed. After restart Draw, it try restore pdf file, but crashed again. Other apps opened this (and other) pdf's fine. If i copy file to local folder (as example /tmp) - all work fine. tested on few computers (KDE5, Mate). Steps to Reproduce: I am run command line bellow export LANG=en_US.UTF-8 ; strace -s 1024 -o /tmp/draw_open_pdf_from_smbshare_pammount.txt libreoffice6.0 --draw '/home/ADM72.LOCAL/shevtsovay/mnt/share_all/Шевцов А.Ю/Протокол ДЛК2.pdf' (soffice:28945): GLib-GObject-WARNING **: gsignal.c:3492: signal name 'selection_changed' is invalid for instance '0x2a712a0' of type 'OOoAtkObjCompTxt' Fatal exception: Signal 7 Stack: /usr/lib64/LibreOffice/program/libuno_sal.so.3(+0x3b9b0)[0x7f45e23f49b0] /usr/lib64/LibreOffice/program/libuno_sal.so.3(+0x3bb20)[0x7f45e23f4b20] /lib64/libc.so.6(+0x33330)[0x7f45e1d8f330] /usr/lib64/LibreOffice/program/../program/libpdfimportlo.so(+0x210e8)[0x7f458caa80e8] /usr/lib64/LibreOffice/program/../program/libpdfimportlo.so(+0x21667)[0x7f458caa8667] /usr/lib64/LibreOffice/program/../program/libpdfimportlo.so(+0x1112d)[0x7f458ca9812d] /usr/lib64/LibreOffice/program/../program/libpdfimportlo.so(+0x11c8f)[0x7f458ca98c8f] /usr/lib64/LibreOffice/program/../program/libfilterconfiglo.so(+0x411f0)[0x7f459646e1f0] /usr/lib64/LibreOffice/program/../program/libfilterconfiglo.so(+0x4199b)[0x7f459646e99b] /usr/lib64/LibreOffice/program/../program/libfilterconfiglo.so(+0x42307)[0x7f459646f307] /usr/lib64/LibreOffice/program/../program/libfwklo.so(+0x11b247)[0x7f45c0618247] /usr/lib64/LibreOffice/program/../program/libfwklo.so(+0x11f251)[0x7f45c061c251] /usr/lib64/LibreOffice/program/../program/libfwklo.so(+0xb031f)[0x7f45c05ad31f] /usr/lib64/LibreOffice/program/../program/libfwklo.so(+0xb10e8)[0x7f45c05ae0e8] /usr/lib64/LibreOffice/program/libcomphelper.so(_ZN10comphelper19SynchronousDispatch8dispatchERKN3com3sun4star3uno9ReferenceINS4_10XInterfaceEEERKN3rtl8OUStringESD_iRKNS4_8SequenceINS3_5beans13PropertyValueEEE+0x3cf)[0x7f45e00d8e3f] /usr/lib64/LibreOffice/program/libsofficeapp.so(+0x41795)[0x7f45e2140795] /usr/lib64/LibreOffice/program/libsofficeapp.so(+0x4c201)[0x7f45e214b201] /usr/lib64/LibreOffice/program/libsofficeapp.so(+0x2679a)[0x7f45e212579a] /usr/lib64/LibreOffice/program/libsofficeapp.so(+0x27b8a)[0x7f45e2126b8a] /usr/lib64/LibreOffice/program/libvcllo.so(+0x30264f)[0x7f45dafee64f] /usr/lib64/LibreOffice/program/libvcllo.so(_ZN16SalUserEventList18DispatchUserEventsEb+0x12f)[0x7f45db1eb97f] /usr/lib64/LibreOffice/program/libvclplug_gtk3lo.so(+0x41fd9)[0x7f45c595afd9] /lib64/libglib-2.0.so.0(g_main_context_dispatch+0x13a)[0x7f45d362695a] /lib64/libglib-2.0.so.0(+0x4dcd8)[0x7f45d3626cd8] /lib64/libglib-2.0.so.0(g_main_context_iteration+0x2c)[0x7f45d3626d7c] /usr/lib64/LibreOffice/program/libvclplug_gtk3lo.so(+0x43343)[0x7f45c595c343] /usr/lib64/LibreOffice/program/libvcllo.so(_ZN11Application5YieldEv+0x2e)[0x7f45db1fc47e] /usr/lib64/LibreOffice/program/libvcllo.so(_ZN11Application7ExecuteEv+0x45)[0x7f45db1fdce5] /usr/lib64/LibreOffice/program/libsofficeapp.so(+0x28e01)[0x7f45e2127e01] /usr/lib64/LibreOffice/program/libvcllo.so(+0x517226)[0x7f45db203226] /usr/lib64/LibreOffice/program/libvcllo.so(_Z6SVMainv+0x22)[0x7f45db203322] /usr/lib64/LibreOffice/program/libsofficeapp.so(soffice_main+0x8a)[0x7f45e215309a] /usr/lib64/LibreOffice/program/soffice.bin[0x40070b] /lib64/libc.so.6(__libc_start_main+0xf0)[0x7f45e1d7c7f0] /usr/lib64/LibreOffice/program/soffice.bin[0x400749] strace log: https://cloud.72to.ru/index.php/s/rXLcXsds2HqTiFX mount options output //fs1-sovet61/share_all on /home/ADM72.LOCAL/shevtsovay/mnt/share_all type cifs (rw,relatime,vers=2.0,sec=krb5,cache=strict,username=shevtsovay,uid=215651267,forceuid,gid=215600513,forcegid,addr=10.61.7.16,file_mode=0755,dir_mode=0755,nounix,serverino,mapposix,rsize=65536,wsize=65536,echo_interval=60,actimeo=1) /etc/auto.smb on /mnt/samba/fs1-sovet61/share_all type autofs (rw,relatime,fd=18,pgrp=1239,timeout=34567,minproto=5,maxproto=5,offset,pipe_ino=14847) if use simple as mount -t cifs -o=username //server/share /local/folder - аll work fine if use gvfs - all work fine if use pam_mount (autofs?) - crashed Actual Results: file not opened. Draw is crashed Expected Results: i want open file. Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Версия: 6.0.7.3.0+ ID сборки: 00m0(Build:3) Потоков ЦП: 4; ОС:Linux 4.9; Отрисовка ИП: GL; VCL: gtk3; Локаль: ru-RU (ru_RU.UTF-8); Calc: group
Created attachment 150335 [details] strace log
Created attachment 150339 [details] debug log ./sdraw --backtrace '/home/ADM72.LOCAL/shevtsovay/mnt/share_all/Шевцов А.Ю/Протокол ДЛК2.pdf'
Version: 6.3.0.0.alpha0+ Build ID: a03f421a878c210566dc8d728113a27400da38f2 CPU threads: 4; OS: Linux 4.9; UI render: default; VCL: kde5; TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2019-03-16_09:07:41 Locale: ru-RU (ru_RU.UTF-8); UI-Language: en-US Calc: threaded
Created attachment 150340 [details] pam_mount.conf.xml our pam_mount config for smb mount
Just to know if it's due to a wrong management of encoding, could you give a try with a path + filename of pdf in plain ascii ?
(In reply to Julien Nabet from comment #5) > Just to know if it's due to a wrong management of encoding, could you give a > try with a path + filename of pdf in plain ascii ? I renamed "Протокол ДЛК2.pdf" to protocol.pdf - crashed always I don't have a full path in ascii (without cyrillic letters) odt, doc and other filetypes succesfully opened in LO from this netshare
(In reply to Julien Nabet from comment #5) > Just to know if it's due to a wrong management of encoding, could you give a > try with a path + filename of pdf in plain ascii ? i try open file with ascii path /opt/libreofficedev6.3/program/soffice.bin --draw file:///home/ADM72.LOCAL/shevtsovay/mnt/share_all/temp/protocol.pdf I make 3 attempts 1) First run - crash 2) Secord run - crash, send report message 3) File is opened.. o_O
Created attachment 150345 [details] ascii filename add new pdf file (ascii path) and run with --backtrace soffice.bin is freeze.. cpu load - 55, kswapd 99% i killed proccess
Hello Anton, A new major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Anton Shevtsov, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Anton Shevtsov, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp