Description: I have here on Win7 Pro the problem, that the text cannot be marked by the mouse. But this only when I am logged in for a long time. Maybe I can reproduce it, too, when I sent my PC for a sleep. After reboot everything works fine. Always. This text here- can be marked. And in my LO text- no way. Some weeks ago I completely set up my Laptop NEW. Therefore I did not reset my profile - before was the same problem. --------- Now I started Impress: text marking by mouse works. Now I restarted Writer: This does not work. Kind regards Steps to Reproduce: 1. Let PC on for more than an hour 2. Try to mark text. Actual Results: --------- Expected Results: --------- Reproducible: Always User Profile Reset: Yes Additional Info: [Information automatically included from LibreOffice] Locale: de Module: TextDocument [Information guessed from browser] OS: Windows (All) OS is 64bit: Win7 Pro
Thank you for reporting the bug. I can not reproduce the bug in Version: 6.2.1.2 (x64) Build ID: 7bcb35dc3024a62dea0caee87020152d1ee96e71 CPU threads: 4; OS: Windows 6.3; UI render: default; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: CL Version: 6.3.0.0.alpha0+ (x64) Build ID: 91cdf22b88a4f7bec243c8fb187627e766d3294c CPU threads: 4; OS: Windows 6.3; UI render: default; VCL: win; TinderBox: Win-x86_64@42, Branch:master, Time: 2019-03-08_00:38:10 Locale: en-US (en_US); UI-Language: en-US Calc: CL
Do you remember the oldest version this has happened? It would be interesting, if you installed an old version in parallel and experimented with it: https://wiki.documentfoundation.org/QA/BugTriage#Step_7:_Regression_Testing Maybe versions from the 4 and 5 periods.
Hello Hermann Rochholz, Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Yes- to Problem is still alive. Version: 6.2.4.2 (x64) I do not know how to show you this problem. Im am not abolutely shure that it is not my laptop. On the other hand: Other applications do not show this problem. I again reproduced: LO works fine (not fully correct - have to make a new different bug report NOW). Close my laptop and with this it is going into some energy saving mode (without dumping these big files). Opening the laptop, typing my login, starting LO writer and then it's not possible to mark several characters with my mouse. Multiple clicks allow to mark words or sentences. But NO single characters. If I try this here in www-address of firefox - no problem: umentf is copied out. This would be NOT possible with LO writer. Now I have to restart the Laptop and it works. Hermann
[Automated Action] NeedInfo-To-Unconfirmed
Hello Hermann, a new major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. And just for clarificatin, if the bug is still present: It's only a problem with the mouse, that means, you can mark a single character with keyboard, right?
Dear Hermann Rochholz, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Hermann Rochholz, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp