Bug 124599 (Lisa, Rae) - Bad example: This product continues to - at best - not respond, -at worst - have to be crashed out of.
Summary: Bad example: This product continues to - at best - not respond, -at worst - h...
Status: RESOLVED INSUFFICIENTDATA
Alias: Lisa, Rae
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.1.5.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-04-08 03:40 UTC by lr.junkmail.au
Modified: 2019-11-09 03:54 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description lr.junkmail.au 2019-04-08 03:40:27 UTC
Description:
I am sorry, I cannot be descriptive. I will be uninstalling the suite after this. In both Calc and Writer (particularly Calc), if I try to use any of the more complex tasks - eg in Writer it was creating a new style, and in Calc it was first with sorting more than one column in the order I chose (Calc did other things as well but I do not recall) - the program stopped responding. Loading some pre-existing Microsoft documents also did this. If I was lucky, it would eventually respond and I could cancel what I had tried to do. More often I had to crash out - or be crashed out - of the program.
I simply wished to report this as feedback as I am not able to deal with this nonsense. If I cannot find a suitable substitute for my simple needs I will use WordPad.
Thank you for your time. Good luck with your product.
*Note: I have selected Calc as the component as it was the main offender, however Writer also displayed this bug - particularly when opening MS documents. Perhaps the fonts were not compatible? I no longer have any technical expertise.

Steps to Reproduce:
1. Turn on Product
2. In Calc try to sort multiple column list
3. Writer and Calc - Try to do anything harder than cut copy paste
Sorry I can't help you more. I just wanted to advise that I am abandoning the product due to the frustrations this error causes.

Actual Results:
"Not responding" = GOOD
"Not responding" + Crash = BAD

Expected Results:
To be able to sort, to be able to open document, to create a new style, to use anything in Calc other than as a table...


Reproducible: Always


User Profile Reset: No



Additional Info:
I am sorry. I am mentally ill and will simply not put up with this any longer, I am going to use WordPad. And filling in this bug report was a really stupid idea, I should have just provided feedback. Your product doesn't work properly on my computer. I looked at the System Info and have no idea what the "Hardware" is, it does not appear to be anything on your list. It's a Lenovo ideapad 520. x64.
Now I am going away.
Comment 1 lr.junkmail.au 2019-04-08 03:42:15 UTC
I can't help you further and I am uninstalling the product. I am severely mentally ill so please do not ask. I am sorry I cannot help further.
Comment 2 lr.junkmail.au 2019-04-08 03:45:01 UTC
Please delete this account after you have read this.
Comment 3 Xisco Faulí 2019-04-08 08:15:00 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 4 b. 2019-04-11 18:59:10 UTC
resolved: 'ranting without specific info'?
Comment 5 QA Administrators 2019-10-09 02:30:02 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-11-09 03:54:11 UTC
Dear emailrequired.0312,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp