Bug 124734 - 'Format' windows in writer and calc on Ubuntu-Linux too wide
Summary: 'Format' windows in writer and calc on Ubuntu-Linux too wide
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
Keywords: corruptProfile
Depends on:
Blocks: GTK3 Dialog-UX
  Show dependency treegraph
Reported: 2019-04-14 12:00 UTC by Robert Simpson
Modified: 2019-08-15 11:40 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

screenshot (131.61 KB, image/png)
2019-04-14 12:02 UTC, Robert Simpson
see comment #10 (2.59 MB, application/zip)
2019-08-14 19:29 UTC, Robert Simpson

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Description Robert Simpson 2019-04-14 12:00:45 UTC
The window which opens for 'format page' and others is wider than the normal view window, overflowing the screen.

Steps to Reproduce:
1.In any Writer or Calc screen, select 'Format-Page', '-Paragraph' or '-Font'

Actual Results:
Format window which opens is a little wider than the full screen (including the Gnome dash), making parts of it inaccessible to the mouse. In full screen mode, the format window cannot be moved. In window mode, it can be shifted to access the hidden areas. (see attachment)

Expected Results:
Format windows should be within the application window.

Reproducible: Always

User Profile Reset: No

Additional Info:
Ubuntu 18.04
Lenovo Lifebook A544 (could be hardware dependent?)
Comment 1 Robert Simpson 2019-04-14 12:02:13 UTC
Created attachment 150746 [details]
Comment 2 Xisco Faulí 2019-04-14 23:24:17 UTC
Thank you for reporting the bug.
I think this issue has been already fixed.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 Robert Simpson 2019-04-15 09:22:10 UTC
I downloaded on 12 April 2019, and the problem persists.
Comment 4 Roman Kuznetsov 2019-04-15 09:44:58 UTC
Robert add please info from dialog Help->About LibreOffice and some screenshots with your problem
Comment 5 Robert Simpson 2019-04-15 11:36:35 UTC
I already attached a screenshot of the problem. Here is the Help-About screen.
Comment 6 Robert Simpson 2019-04-15 11:39:37 UTC
I don't think I can now attach a file. Here is the info from Help-About:
Build ID: 2b840030fec2aae0fd2658d8d4f9548af4e3518d
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
Calc: threaded
see log: 2b840030fec2aae0fd2658d8d4f9548af4e3518d
Comment 7 Caolán McNamara 2019-04-15 19:42:13 UTC
Typically when this happens there is one combobox or *something* in one of the pages that is abnormally wide which forces the whole dialog wide and we need to identify which element has to have its width forcibly narrowed from its desired width.

If that's what's happening here then it seems to be happening on another tab page of the dialog shown in the screenshot.

Is this happening in new blank documents ? Or preexisting documents which might have a long style names or long customized color name ? If you click on each tab, is there any page which has a combobox or listbox which has a super long string in it ?
Comment 8 Robert Simpson 2019-04-16 08:43:13 UTC
That's helpful, Caolán. It happens on a new document, when LO is freshly opened. On "Format-Page", "Organiser" tab, the 'Contains' line is very long, but that may be a symptom, not a cause, and it does wrap at the end of the window. Nothing else in Format-paragraph or -character seems out of proportion. Nor can I find any drop-down list with a particularly long entry. The only drop-down boxes that fill the available window width are the top four under Format-Character-Hyperlink, but there is nothing in them.
Comment 9 Buovjaga 2019-08-14 16:34:04 UTC
Sorry for continuing to ask you to try stuff, but could you experiment with version 6.3 as an appimage: https://libreoffice.soluzioniopen.com/
Is the dialog wide with it as well?

You could also try Help - Restart in safe mode and then Continue in safe mode with your normal installation.

Change back to UNCONFIRMED after you have provided the information.
Comment 10 Robert Simpson 2019-08-14 19:29:38 UTC
Created attachment 153393 [details]
see comment #10
Comment 11 Robert Simpson 2019-08-14 19:35:36 UTC
Comment on attachment 153393 [details]
see comment #10

Thanks, Buovjaga. Problem present neither in appimage, nor safe-mode. (Help not offering 'restart in safe-mode', but started from terminal.)

Not sure how to proceed, so I'm attaching the user profile dumped from safe-mode start window. However 31Mb too big, so I've arbitrarily removed 'backup' and 'uno-packages'.
Comment 12 Buovjaga 2019-08-15 03:12:56 UTC
That is good news.

It sounds like you could rename your user profile directory, which will make LibreOffice generate a new one upon next launch. If you have not done any customisations to the menus, toolbars or keyboard shortcuts, there should not be any loss of data. Extensions also live in the user profile, so if you have any, you could copy the extensions directory back.

More info:
Comment 13 Robert Simpson 2019-08-15 11:40:36 UTC
Unfortunately, lots of customisations and macros. However, gradually reinstating them, and the problem has not reappeared. I'll keep a close eye and see if some future modification creates the problem.
Thank you very much.