Bug 124894 - LibreOffice V6 slow response times Writer, Draw, Impress
Summary: LibreOffice V6 slow response times Writer, Draw, Impress
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-04-23 03:42 UTC by ren_ming
Modified: 2020-03-12 03:15 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Status Information V6 (47.17 KB, image/jpeg)
2019-04-23 23:44 UTC, ren_ming
Details

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Description ren_ming 2019-04-23 03:42:44 UTC
Was using V5.4.7 LibreOffice Writer, Draw and Impress for many months with no problems. 

Upgraded to V6.1.4 and then V6.1.5 then V6.2.3. All V6 versions were very slow to repond to any input e.g. editing one page simple text file, opening the Tools -> Options settings).
 
 I have tried a number of things (disabled OpenGL, switched off JRE, reinstalls, start in safe mode ) but the response time remained unacceptable (10 to 20+ secs for many simple actions).

I downgraded to standard V5.4.7 (using the MSI file from the previous installation) and all operations reverted to the original response times. 

Any suggestions on what actions I can take to get V6 to run with reasonable response times?
Comment 1 Xisco Faulí 2019-04-23 23:25:17 UTC
Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 2 ren_ming 2019-04-23 23:44:49 UTC
Created attachment 150963 [details]
Status Information V6

Help info for V6 as requested.
Comment 4 QA Administrators 2020-02-10 03:33:24 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2020-03-12 03:15:40 UTC
Dear ren_ming,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp