Bug 125322 - Crash on Database selection when inserting an envelope
Summary: Crash on Database selection when inserting an envelope
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.0.0.alpha0+
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-16 14:38 UTC by Usama
Modified: 2020-09-30 03:59 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
crash video (145.58 KB, image/gif)
2019-05-16 14:38 UTC, Usama
Details
gdb trace log (14.45 KB, application/x-xz)
2019-06-01 10:03 UTC, Usama
Details

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Description Usama 2019-05-16 14:38:17 UTC
Created attachment 151459 [details]
crash video

Crash on Database selection when inserting an envelope

From Insert Menu > Envelope > select database other than bibliography then crash.
First there was "bibliography" and empty choice. Now the empty field shows EvolutionLocal.

Version: 6.3.0.0.alpha0+
Build ID: 98630a0bd49bd80652145a21e4e0d0ded792b36b
CPU threads: 4; OS: Linux 4.4; UI render: default; VCL: gtk3; 
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2019-05-04_04:44:35
Locale: tr-TR (tr_TR.UTF-8); UI-Language: en-US
Calc: threaded

Not reproducible on Master windows.
Comment 1 Xisco Faulí 2019-05-16 16:20:22 UTC
With a clean profile, I only see 'bibliography' in

Version: 6.3.0.0.alpha1+
Build ID: f897342320ad3a29cf4be1437c8e3ce888bdb3cb
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); UI-Language: en-US
Calc: threaded

is EvolutionLocal a ddbb or yours ?

To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 Usama 2019-05-17 06:57:21 UTC
EvolutionLocal seems to be database created by default though I was not seeing it first. It was showing like an empty button to click just above bibliography then EvolutionLocal started to show. The crash was happening with the empty button too.

I also reproduced the crash in Calc:

View > Data Sources > "EvolutionLocal" >> "Tables" [Crash]


What I see in the command line is this:

#####
$./LibreOfficeDev-daily-x86_64.AppImage 
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.

(soffice:6266): e-data-server-CRITICAL **: e_source_registry_list_sources: assertion 'E_IS_SOURCE_REGISTRY (registry)' failed
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
Application Error
#####
crash start at line with (soffice:)
Comment 3 Xisco Faulí 2019-05-30 13:54:29 UTC
Hello Usama,
Could you please confirm you test it with a clean profile ?
Comment 4 Usama 2019-05-31 15:12:44 UTC
Yes it happens on clean profile & in safe mode too
Comment 5 Usama 2019-06-01 09:45:39 UTC
$ ./soffice --backtrace
GNU gdb (Ubuntu 7.11.1-0ubuntu1~16.5) 7.11.1
Copyright (C) 2016 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
/media/me/P5/LO/LibreOfficeDev_6.3.0.0.alpha1_Linux_x86-64_archive/program/soffice.bin'den semboller okunuyor...done.

uyarı: Could not find DWO CU /tinderbox/buildslave/build/workdir/CObject/desktop/source/app/main.dwo(0x3db8df804bb16) referenced by CU at offset 0x0 [in module /media/me/P5/LO/LibreOfficeDev_6.3.0.0.alpha1_Linux_x86-64_archive/program/soffice.bin]
log will be saved as gdbtrace.log, this will take some time, patience...
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
warn:sfx.view:5518:5518:sfx2/source/view/viewfrm.cxx:3141: SID_SIDEBAR state requested, but no task pane child window exists for this ID!
warn:sfx.view:5518:5518:sfx2/source/view/viewfrm.cxx:3141: SID_SIDEBAR state requested, but no task pane child window exists for this ID!
warn:sfx.control:5518:5518:sfx2/source/control/dispatch.cxx:1310: Childwindow slot missing: 25917
warn:sfx.control:5518:5518:sfx2/source/control/dispatch.cxx:1310: Childwindow slot missing: 25917
warn:legacy.osl:5518:5518:dbaccess/source/core/dataaccess/ModelImpl.cxx:768: ODatabaseModelImpl::getOrCreateRootStorage: no source to create the storage from!
warn:legacy.osl:5518:5518:dbaccess/source/core/dataaccess/ModelImpl.cxx:768: ODatabaseModelImpl::getOrCreateRootStorage: no source to create the storage from!
warn:legacy.osl:5518:5518:dbaccess/source/core/dataaccess/ModelImpl.cxx:768: ODatabaseModelImpl::getOrCreateRootStorage: no source to create the storage from!

(soffice:5518): e-data-server-CRITICAL **: e_source_registry_list_sources: assertion 'E_IS_SOURCE_REGISTRY (registry)' failed
soffice.bin: /tinderbox/buildslave/source/libo-master/vcl/source/app/dbggui.cxx:46: void ImplDbgTestSolarMutex(): Assertion `ImplGetSVData()->mpDefInst->GetYieldMutex()->IsCurrentThread() && "SolarMutex not owned!"' failed.
Comment 6 Usama 2019-06-01 10:03:18 UTC
Created attachment 151824 [details]
gdb trace log
Comment 7 Dieter 2019-10-14 11:34:57 UTC
Usama, I can't find database EvolutionLocal. So I don't think, that is is a databese created by LO. And therefor it won't be possible to confirm your bug without that database. Is it possible to add it as attachment?

=> NEEDINFO
Comment 8 Usama 2020-01-22 12:01:25 UTC
I had the database on my other system but I don't see it on the new one. Maybe someone can try to add another database of some sort and test with it

I've noticed that this bug has same line before crash, is it related?
https://bugs.documentfoundation.org/show_bug.cgi?id=120342
Comment 9 Stanislaus J. Pinasthika 2020-03-02 08:49:22 UTC
I can find the EvolutionLocal, but cannot reproduce at 
Version: 6.3.4.2
Build ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa
CPU threads: 8; OS: Linux 5.0; UI render: default; VCL: kde5; 
Locale: id-ID (id_ID.UTF-8); UI-Language: en-US
Calc: threaded
Comment 10 Xisco Faulí 2020-03-02 18:53:48 UTC
Hello Usama,
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 11 QA Administrators 2020-08-30 03:52:33 UTC Comment hidden (obsolete)
Comment 12 QA Administrators 2020-09-30 03:59:42 UTC
Dear Usama,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp