Description: Pasting this (with or without formatting) causes 100% CPU usage and crash Version: 6.1.6.3 Build ID: 5896ab1714085361c45cf540f76f60673dd96a72 CPU threads: 12; OS: Mac OS X 10.14.5; UI render: default; Locale: nb-NO (en_NO.UTF-8); Calc: group threaded Steps to Reproduce: 1. Open Text file (or paste text into LO) 2. beachball 100% CPU / have to Force quit Actual Results: App hang (100CPU, FC) Expected Results: Pasted text Reproducible: Always User Profile Reset: No Additional Info:
Created attachment 151535 [details] Text document causing crash
Thanks for reporting this issue. Which software do you use to copy the text from? Do you paste it as Unformatted text? To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Unfortunately the bug system is filtering the text as plain text (maybe UTF conversion issue?). How to I force upload the .txt file without conversion?
Created attachment 151537 [details] document is text from a PDF, saved as RTF Changed filename extension to RTF and set type to binary, hopefully this allows the bug system to upload as is...
From my side: downloading the RTF file (which is just a renamed TXT file) causes the crash described.
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to Xisco Faulí from comment #2) > Thanks for reporting this issue. > Which software do you use to copy the text from? > Do you paste it as Unformatted text? > > To be certain the reported issue is not > related to corruption in the user profile, could you please reset your > Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and > re-test? > > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' if the issue is still present Removed user profile and restarted. Same problem.
I can confirm that the bug is present in recent LO versions under Mac OS 10.11.6, but not present in LO 5.4.5.1 and earlier. Starting up LO, selecting File>Open, selecting the test file "text file copy past of this into LO causes crash copy.rtf" and clicking "Open" causes 100% CPU usage and a Spinning Pizza of Death (SPOD) in: Version: 6.1.4.2 Build ID: 9d0f32d1f0b509096fd65e0d4bec26ddd1938fd3 CPU threads: 4; OS: Mac OS X 10.11.6; UI render: default; Locale: en-GB (en.UTF-8); Calc: group threaded Version: 6.2.3.2 Build ID: aecc05fe267cc68dde00352a451aa867b3b546ac CPU threads: 4; OS: Mac OS X 10.11.6; UI render: default; VCL: osx; Locale: en-GB (en.UTF-8); UI-Language: en-US Calc: threaded Version: 6.3.0.0.alpha1 Build ID: 547edd20e527fb02900f6174973770d26306e2e7 CPU threads: 4; OS: Mac OS X 10.11.6; UI render: default; VCL: osx; Locale: en-US (en.UTF-8); UI-Language: en-US Calc: threaded ---------------------------------------------------------------------------- Previous versions behave differently. There's no crash with LO 3.3.0: LibreOffice 3.3.0 OOO330m19 (Build:6) tag libreoffice-3.3.0.4 LO 3.3.0 pops up an "ASCII filter options" window (screenshot attached). Clicking on "OK" to accept the default options causes the file to open in Writer immediately. ---- There's no crash LO 4.0.6.2 running on Mac OS 10.11.6: Version 4.0.6.2 (Build ID: 2e2573268451a50806fcd60ae2d9fe01dd0ce24) LO 4.0.6.2 displays a dialogue asking how the user wants to interpret the file (screenshot attached), and then opens it in Calc. ---- Also no crash with LO 5.4.5.1: Version: 5.4.5.1 Build ID: 79c9829dd5d8054ec39a82dc51cd9eff340dbee8 CPU threads: 4; OS: Mac OS X 10.11.6; UI render: default; Locale: en-GB (en.UTF-8); Calc: group LO 5.4.5.1 successfully opens the file in Writer. ---- With LO 6.0.4 the file appears to open successfully, but LO becomes unresponsive, and CPU usage becomes very high, often peaking at 100%. Version: 6.0.4.2 Build ID: 9b0d9b32d5dcda91d2f1a96dc04c645c450872bf CPU threads: 4; OS: Mac OS X 10.11.6; UI render: default; Locale: en-GB (en.UTF-8); Calc: group ---- Bug can be reproduced, so changing bug status from UNCONFIRMED to NEW.
Created attachment 151552 [details] Filter dialogue seen with LO 3.3.0 Screen shot take on Mac OS 10.11.6
Created attachment 151553 [details] Filter dialogue seen with LO 4.0.6.2 Screen shot taken under Mac OS 10.11.6
Regression introduced by: https://cgit.freedesktop.org/libreoffice/core/commit/?id=083b7ca26bbf4b9bad2922520caaf5c0227dac5e author Jan-Marek Glogowski <glogow@fbihome.de> 2017-12-26 15:58:21 +0100 committer Khaled Hosny <khaledhosny@eglug.org> 2018-05-07 23:03:37 +0200 commit 083b7ca26bbf4b9bad2922520caaf5c0227dac5e (patch) tree b33576cd90c64cb2ede5ab1a930b11828f110105 parent 1ca1886d46f38a0759ab466e6a4a8c3c0866c523 (diff) Move PhysicalFontFace member of FontSelectPattern Bisected with: bibisect-mac64-6.1 Adding Cc: to Jan-Marek Glogowski
This is still present (also not reproducible on Windows) Version: 7.0.0.0.alpha0+ Build ID: f14691683900f6b28737be8c599e1ee4e8386e14 CPU threads: 4; OS: Mac OS X 10.14.6; UI render: default; VCL: osx; Locale: en-US (en_US.UTF-8); UI-Language: en-US Calc: threaded
Dear laurens, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Bug still present in: Version: 7.3.3.2 / LibreOffice Community Build ID: d1d0ea68f081ee2800a922cac8f79445e4603348 CPU threads: 4; OS: Mac OS X 10.14.6; UI render: default; VCL: osx Locale: en-GB (en_GB.UTF-8); UI: en-GB Calc: threaded Following the steps in Comment 8 causes LO to peg at 100% CPU use. After 2 minutes accumulated CPU time (on a 2.2 GHz Intel Core i7, MacBookAir7,2) a Writer window appears containing text from the file, but the Spinning Pizza of Death continues, and LO remains unresponsive and pegged at 100% CPU. Process killed after 4 minutes' CPU accumulated.
No freeze hang/ with Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 8635c9aa8c6f1078a9e220076d5a08daf30077e8 CPU threads: 8; OS: Mac OS X 12.3.1; UI render: Skia/Metal; VCL: osx Locale: nl-NL (nl_NL.UTF-8); UI: en-US Calc: threaded
No hang any longer Version: 7.6.4.1 (AARCH64) / LibreOffice Community Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1 CPU threads: 10; OS: Mac OS X 14.2; UI render: Skia/Metal; VCL: osx Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded