Bug 125396 - blurry images displayed
Summary: blurry images displayed
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.2.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-20 14:52 UTC by Mathieu
Modified: 2019-07-02 21:05 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Document with blurry image (174.86 KB, application/octet-stream)
2019-06-27 13:33 UTC, Mathieu
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Mathieu 2019-05-20 14:52:31 UTC
Description:
When inserting an png image into a odt file, the image is blurry. Once the document is printed however, the quality of the image is ok.

Steps to Reproduce:
1.insert any image in libreoffice writer
2.
3.

Actual Results:
https://framapic.org/5NTMs1bQnULk/eWCBvSuOjqIL.png

Expected Results:
a full quality image


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Linux Mint 19.1 Cinnamon

Graphics:  Device-1: Intel HD Graphics 5500 vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 
           chip ID: 8086:1616 
           Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
           resolution: 2560x1440~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 5500 (Broadwell GT2)
OpenGL version string: 3.0 Mesa 19.2.0-devel - padoka PPA

More infos: https://termbin.com/db6k

Did you try resetting your UserProfile? Yes, by renaming user-> user.back
Comment 1 William Gathoye 2019-05-20 16:13:08 UTC
Like explained to the user, the problem seems to come from an issue with the graphics stack of Linux Mint.

The problem still persists when the user is using the LibreOffice TDF official .deb builds.

On Arch Linux and very recent versions of Ubuntu, the problem is not present.
Comment 2 Xisco Faulí 2019-06-27 12:03:06 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 3 Mathieu 2019-06-27 13:33:29 UTC
Created attachment 152446 [details]
Document with blurry image
Comment 4 Xisco Faulí 2019-06-27 17:10:45 UTC
I can't reproduce it in

Version: 6.4.0.0.alpha0+
Build ID: a294457eb95e60028539b6783abac78b56561fe2
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); UI-Language: en-US
Calc: threaded

Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 5 Mathieu 2019-06-27 17:12:59 UTC
Version: 6.2.3.2
Build ID: aecc05fe267cc68dde00352a451aa867b3b546ac
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: fr-CH (fr_CH.UTF-8); UI-Language: en-US
Calc: threaded
Comment 6 Mathieu 2019-06-27 17:26:26 UTC
same situation with
Version: 6.3.0.0.beta2
Build ID: 6c6edded7133daf2d8d0b2ea7ae25b8109c5c064
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: fr-CH (fr_CH.UTF-8); UI-Language: en-US
Calc: threaded
Comment 7 Xisco Faulí 2019-06-28 15:32:36 UTC
Does the blurry goes away if you zoom in and out ?
Comment 8 William Gathoye 2019-07-02 21:05:42 UTC
Like discussed with the reporter, the issue disappears when the graphic stack is being updated. The problem seems to be again coming from the Debian derivative Linux Mint whose maintainers compile LibreOffice using outdated libs.

This is not our bug since on distributions using recent libs the problem is not existent. Closing.