Bug 125494 - scan from draw
Summary: scan from draw
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
6.2.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-25 19:23 UTC by celtic
Modified: 2019-08-29 18:17 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description celtic 2019-05-25 19:23:36 UTC
Description:
draw freezes when i try to scan, don't see the picture, nothing is possible to do.
Have preview from scanner is ok, only the definitive scan freezes

its ok when i scan from writer.

please see below "additional information" ! 

Steps to Reproduce:
1. just open draw and launch scan
2.
3.

Actual Results:
draw total freezes

Expected Results:
have the scanned picture


Reproducible: Always


User Profile Reset: No



Additional Info:
it's ok only or one scan when open GL is enabled
Comment 1 Xisco Faulí 2019-06-10 15:49:10 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 celtic 2019-06-11 07:46:40 UTC
tested after a profile reset : same failure.
tested on "save mode" : without failure.
Comment 3 Buovjaga 2019-08-28 17:15:22 UTC
Could you test with 6.3.x or 6.4? An appimage is an easy way https://libreoffice.soluzioniopen.com/

Also, please copy and paste here the contents of your Help - About. This allows us to know more about your system.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 4 celtic 2019-08-29 16:47:45 UTC
thanks for the answer

I tested with :

1) by default version,
Version: 6.2.6.2
Build ID: 1:6.2.6-0ubuntu0.19.04.1
Threads CPU : 8; OS : Linux 5.0; UI Render : par défaut; VCL: kde5; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded

2) and with :
the appimage, thanks a lot for the tip, i leaned something,
Version: 6.3.0.4
Build ID: 057fc023c990d676a43019934386b85b21a9ee99
Threads CPU : 8; OS : Linux 5.0; UI Render : par défaut; VCL: kde5; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded

didn't find 6.4 appimage

system is : 
Système d'exploitation : Kubuntu 19.04
Version de KDE Plasma : 5.15.4
Version de KDE Frameworks : 5.56.0
Version de Qt : 5.12.2
Version de noyau : 5.0.0-25-generic
Type de système d'exploitation : 64-bit
Processeurs : 8 × Intel® Core™ i7-6700 CPU @ 3.40GHz
Mémoire : 61,3 Gio de mémoire vive

>> result is OK for both versions ! <<<

going to set to UNCONFIRMED
Comment 5 Buovjaga 2019-08-29 17:41:09 UTC
Ah, so it is fixed with 6.2.6 already? Great, then let's close this.

Btw. 6.4 appimage: http://libreoffice.soluzioniopen.com/index.php/daily-version/
Comment 6 celtic 2019-08-29 18:17:34 UTC
I apologize for the result of new version, i followed the distro's updates, and i didn't check the bug after each update.


short test with :

Version: 6.4.0.0.alpha0+
Build ID: 2bed8af91fc2654b9ed2432f969d32d5741a529b
CPU threads: 8; OS: Linux 5.0; UI render: default; VCL: kf5; 
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2019-08-21_09:30:10
Locale: fr-FR (fr_FR.UTF-8); UI-Language: en-US
Calc: threaded

>>> result is ok too <<<

thanks again for the so easy way to play with other (new) versions without change in the distro.