Description: After the download, install & restart steps were completed, tried to access a calc file but it would not open. Rebooted my system and tried again with the same outcome. Tried opening a writer file but experienced the same response. Went to open the Libre Office choice from my software list (lower left corner Windows icon box Windows 10)and the "Libre Office 6.2 Document Recovery" screen appeared showing 1 of my files with a status of "not recovered yet", so chose Start. Received a recovery failed status screen so chose Finish and a screen with a message appeared ending with "The next time LibreOffice is launched, your files will be recovered automatically." Chose OK and the crash report screen appeared, so chose Send crash report and the crash report text box appeared. Closed the resulting crash report dialog box and a LibreOffice recent files screen appeared. Clicked on the file and a "Read Error Format error discovered in the file in sub-document content.xml at 2,531848(row,col)," message appeared. Clicked on another LibreOffice file (writer this time)and it closed. Steps to Reproduce: 1. Click on any type of LibreOffice file 2. 3. Actual Results: LibreOffice does not start Expected Results: Opened the dile Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info:
Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Dear Robert McGhee, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Robert McGhee, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp