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Bug 125648 - LibreOffice does not start on Windows 10 x64
Summary: LibreOffice does not start on Windows 10 x64
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2019-06-03 01:03 UTC by Andrew
Modified: 2020-01-01 03:28 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

windbg output (22.65 KB, text/plain)
2019-06-03 01:04 UTC, Andrew

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Description Andrew 2019-06-03 01:03:22 UTC
Launching LO 6.1.x or 6.2.x (including DEV builds) fails to launch.
Splash screen shows with progress bar moving along, then disappears.
No errors or logs generated.
Running dev build with output redirected produces the following in the log file:
error: Invalid type for value

Steps to Reproduce:
1. Install LO
2. Attempt to launch

Actual Results:
Splash screen shows with progress bar moving along, then disappears.

Expected Results:
Application should start

Reproducible: Always

User Profile Reset: Yes

Additional Info:
Comment 1 Andrew 2019-06-03 01:04:32 UTC
Created attachment 151858 [details]
windbg output
Comment 2 Andrew 2019-06-03 01:13:51 UTC
Windows 10 Version 1809 17763.529
Comment 3 Julien Nabet 2019-06-03 08:46:39 UTC
For the test, could you give a try to + LO 6.2.4 ?
Comment 4 QA Administrators 2019-12-01 03:40:42 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2020-01-01 03:28:03 UTC
Dear Andrew,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team