Bug Hunting Session
Bug 125648 - LibreOffice does not start on Windows 10 x64
Summary: LibreOffice does not start on Windows 10 x64
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2019-06-03 01:03 UTC by Andrew
Modified: 2019-12-01 03:40 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

windbg output (22.65 KB, text/plain)
2019-06-03 01:04 UTC, Andrew

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Description Andrew 2019-06-03 01:03:22 UTC
Launching LO 6.1.x or 6.2.x (including DEV builds) fails to launch.
Splash screen shows with progress bar moving along, then disappears.
No errors or logs generated.
Running dev build with output redirected produces the following in the log file:
error: Invalid type for value

Steps to Reproduce:
1. Install LO
2. Attempt to launch

Actual Results:
Splash screen shows with progress bar moving along, then disappears.

Expected Results:
Application should start

Reproducible: Always

User Profile Reset: Yes

Additional Info:
Comment 1 Andrew 2019-06-03 01:04:32 UTC
Created attachment 151858 [details]
windbg output
Comment 2 Andrew 2019-06-03 01:13:51 UTC
Windows 10 Version 1809 17763.529
Comment 3 Julien Nabet 2019-06-03 08:46:39 UTC
For the test, could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps + LO 6.2.4 ?
Comment 4 QA Administrators 2019-12-01 03:40:42 UTC
Dear Andrew,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team