Bug 125721 - (LibreOffice-Flatpak) Opening the Options window takes a long time
Summary: (LibreOffice-Flatpak) Opening the Options window takes a long time
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.2.4.2 release
Hardware: All Linux (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: LibreOffice-Flatpak
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Reported: 2019-06-05 16:54 UTC by antistress
Modified: 2020-03-27 07:43 UTC (History)
4 users (show)

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Description antistress 2019-06-05 16:54:38 UTC
Hi,

I'm using the LibreOffice flatpak version (6.2.4.2) from flathub

Opening the Options window (Tools > Options) takes a long time : much more than the deb package (version 6.1.5) I used to have

Thanks
Comment 1 Xisco Faulí 2019-06-06 16:23:03 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 antistress 2019-06-06 20:12:50 UTC
Well, I had just installed LibO from flathub when I find that bug.

LibO flatpak package was never installed before.

Since flatpak versions have their own profile (/home/user/.var/app/org.libreoffice.LibreOffice/config/libreoffice/4/user instead of /home/user/.config/libreoffice/4/user), I'd say it was a brand new profile :)
Comment 3 antistress 2019-06-06 20:19:37 UTC
I also followed the instructions as proposed : I've restarted LibO in safe mode, then I've chosen "Reset to factory settings" from the dialog box (with "Reset settings and user interface modification" & "Reset entire user profile" selected) and tried to open the Options window : the bug is still there.

Thanks !
Comment 4 antistress 2019-06-08 13:07:00 UTC
I tried to measure the delay between alt+f12 and having the Option window displayed on the screen (my system : Debian Sid 64 bits with GNOME-X11) : 5,36 sec
Comment 5 Buovjaga 2019-08-28 17:19:47 UTC
Please launch like this from the command line (replace libreoffice with your flatpak executable) and measure the time:
SAL_USE_VCLPLUGIN=gen libreoffice
SAL_USE_VCLPLUGIN=gtk libreoffice
SAL_USE_VCLPLUGIN=gtk3 libreoffice

Are there differences between the UI plugins?
Comment 6 QA Administrators 2020-02-25 02:49:16 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2020-03-27 07:43:47 UTC
Dear antistress,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp