Bug 126129 - Screen-presentation with an Impress project shows only fragment
Summary: Screen-presentation with an Impress project shows only fragment
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.1.6.3 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-06-27 12:08 UTC by Wolfgang
Modified: 2020-07-06 03:34 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Short Presentation to show the bug (15.75 KB, application/vnd.oasis.opendocument.presentation)
2019-12-06 13:07 UTC, Wolfgang
Details

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Description Wolfgang 2019-06-27 12:08:13 UTC
Description:
I prepared a Project with Impress Version 6.1.6.3 and wanted to see the screen presentation. I can see that something happens but most of the screen is white.
With another computer (Windows 7) and an older Version of Impress there is no Problem with the same Presentation

Steps to Reproduce:
1.switch to Presentation (in the main menue)
2.
3.

Actual Results:
Just switch to "show presentation" the problem appears

Expected Results:
The presentation should run


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Betriebsystemname	Microsoft Windows 10 Home
Version	10.0.17134 Build 17134
Systemhersteller	Dell Inc.
Systemmodell	XPS 15 9550
Systemtyp	x64-basierter PC
Prozessor	Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 MHz, 4 Kern(e), 8 logische(r) Prozessor(en)
BIOS-Version/-Datum	Dell Inc. 1.10.0, 25.02.2019
Version des eingebetteten Controllers	255.255
BIOS-Modus	UEFI
Installierter physischer Speicher (RAM)	32,0 GB
Screen:3840x2160
Comment 1 Timur 2019-12-02 11:31:24 UTC
Please attach a presentation file. We cannot test without. Preferably minimal sample, without personal data. 
You say "OpenGL enabled: Yes" but please also test with OpenGL disabled. 
It seems you speak about simple presentation on the same computer, not multiple displays.
Comment 2 Wolfgang 2019-12-06 13:07:53 UTC
Created attachment 156354 [details]
Short Presentation to show the bug
Comment 3 Timur 2019-12-06 18:01:45 UTC
That is a simple presentation and I don't see a problem with it in Win 8.1 with same LO 6.1.6.

(In reply to Timur from comment #1)
> You say "OpenGL enabled: Yes" but please also test with OpenGL disabled. 
That's in Tools-Options-LO-View.

Please write your video card and driver version.
Comment 4 V Stuart Foote 2019-12-07 01:24:33 UTC
Looking at the native 4K display in OPs comment 0, likely a dupe of bug 40534 and fixed at 6.4.0 and 6.3.3 builds.

Can verify by disabling Hardware Acceleration in Tools -> Options -> View panels.

And, as your system supports OpenGL rendering that should render slides as well.

Also, using HA will work if you reduce the screen resolution, to about 1600 x 900.

If that is true, please close as duplicate.
Comment 5 QA Administrators 2020-06-05 03:46:06 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2020-07-06 03:34:14 UTC
Dear Wolfgang,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp