Description: Printing a user defined paper size on portrait gives the expected result, change to landscape the pring goes wrong. If the size of the sheet for example 10,16mm x 15,24mm fits 100% to the paper of the printer there is no problem for portrait and landscape. If the size is a bit lower, for example 10,16mm x 15,00mm, protrait works, but landscape goes wrong. If the print goes right for portrait it should be also right for landscape but it does not. But bot orientation fits on the paper, so it should give in both cases the right print. Steps to Reproduce: 1. Create a userdefined page for example 10,16mm x 15,24mm 2. Printing works in portrait and landscape 3. Change 15,24 to 15,00 4. Printing works in portrait but fails in landscape Actual Results: Printing in landscape goes wrong. Expected Results: Printing in landscape should fit on the page like protrait. Reproducible: Always User Profile Reset: No Additional Info: This behavior, that protrait works and landscape not is confusing. A normal user dont figure it out that the size of the page in librewriter dont exactly is the same as the printer page size. If he created a custom size at it works all the time for protrait in the past, and now he want to print in landscape, and it does not work is annoying. Both page orientation should work the same, or there should be a warning for the user that the page must fit 100% on the target.
Created attachment 152772 [details] screenshots
Thank you for reporting the bug. It seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. Change to RESOLVED WORKSFORME, if the problem went away.
Yes, 6.2.5.2 still has the same problem. Version: 6.2.5.2 (x64) Build-ID: 1ec314fa52f458adc18c4f025c545a4e8b22c159 CPU-Threads: 4; BS: Windows 6.1; UI-Render: Standard; VCL: win; Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE Calc: threaded
(In reply to reikenberg from comment #0) > Actual Results: > Printing in landscape goes wrong. Please describe the result. What does "goes wrong" mean exactly?
Created attachment 152833 [details] portrait vs landscape Portrait is printed like in the preview/printer preview. Real print is ok. Landscape is printed wrong, preview is ok. Printer preview is wrong. Real print is not ok. It is not centered, the output is shifted right.
It is the same for example with FreePDF, so you can reproduce with it.
I can see, that you used a docx-file. So is it a docx-specific problem, or does it also happen with odt-files? I just recognized, that the printing dialog is renewed in master. So perhaps you can try it with a master build from http://dev-builds.libreoffice.org/daily/master/ ? You can install it alongside the standard version.
(In reply to Dieter Praas from comment #7) > I can see, that you used a docx-file. So is it a docx-specific problem, or > does it also happen with odt-files? > I just recognized, that the printing dialog is renewed in master. So perhaps > you can try it with a master build from > http://dev-builds.libreoffice.org/daily/master/ ? You can install it > alongside the standard version. It happens with odt-files too. I try the master build and report the result.
Created attachment 152861 [details] master It is wrong in master to, but the preview has some changes and the sizes are corrected in the preview.
I can't reproduce it with Version: 6.4.0.0.alpha0+ (x64) Build ID: 2f2f4767089512c34514896bc37823f9310e9dd4 CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; TinderBox: Win-x86_64@42, Branch:master, Time: 2019-07-10_02:13:57 Locale: de-DE (de_DE); UI-Language: en-US Calc: threaded Perhaps it it printer specific? I use Brother MFC-J491.
Perhaps it comes from custom paper sizes. Can you reproduce it when create a custom paper size of 10,16mm x 15,24mm? I installed the Brother MFC-J491DW Printer if i have the same problem and assign the custom paper size. In portrait look fine and preview has 102x150mm. In landscape it goes wrong and preview has 127x150mm and a centered text is no more centered.
(In reply to reikenberg from comment #11) > Perhaps it comes from custom paper sizes. > Can you reproduce it when create a custom paper size of 10,16mm x 15,24mm? I tred to reproduce it as follows: 1. I opened new document and typed some text (like in your example) to make result more visible 2. Format => Page => Page format User (10,16 cm x 15,24 cm) => O. K. 3. File => Print => Paper size 102 x 152 / orientation: portrait (looks fine) 4. Changed orientation to landscape Result: preview and print are cropped at the top of the page (see attachment)
Created attachment 152973 [details] print preview
Still present in Version: 7.1.4.2 (x64) / LibreOffice Community Build ID: a529a4fab45b75fefc5b6226684193eb000654f6 CPU threads: 4; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win Locale: de-DE (de_DE); UI: en-GB Calc: CL
Dear reikenberg, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Still present in Version: 7.6.0.1 (X86_64) / LibreOffice Community Build ID: 776eaf34564cbf3f034a0ba1fd1d5c32ff9ccf1c CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: default; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: threaded