Bug 126682 - Unable to print on Statement size paper(5.5"x8.5")
Summary: Unable to print on Statement size paper(5.5"x8.5")
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
6.2.5.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-02 20:57 UTC by dwpost@bellsouth.net
Modified: 2020-05-07 03:59 UTC (History)
1 user (show)

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Description dwpost@bellsouth.net 2019-08-02 20:57:07 UTC
Description:
Setting up a statement size paper job on a Brother HL-2240 print with current drivers.  Running Libre Office 6.2.5 on Intel i5 computer with Windows 10 ver. 1903 and latest updates as of 2 Aug. 2019.
The page displays correctly in print preview as well as the print dialog window, however the printed page looks like the font is bigger than the 12 pt that was requested,  and the page

Steps to Reproduce:
1.Set printer to print Statement sized page- User defined a 5.5x8.5
2.compose page to print- displays correctly in print preview and the printer properties dialog box.
3.Print page- and the result is that the content prints too low on the page, leaving most of it off the page.  The font does not appear to be the 12 pt that was in the original document

Actual Results:
Text printed too low on the page and two far to the left as one looked at it,  with much of the text off the bottom of the page.

Expected Results:
The text was an invitation to be printed on 5.5x8.5 inch paper,  centered and on the lower half of the page so the text would be on the inside when the page was folded over.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Comment 1 allenstif 2019-09-04 05:07:29 UTC Comment hidden (spam)
Comment 2 Xisco Faulí 2019-10-08 14:14:39 UTC
Thank you for reporting the bug.
Printer dialog was revamped in LibreOffice 6.3.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 QA Administrators 2020-04-06 03:29:24 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-05-07 03:59:22 UTC
Dear dwpost@bellsouth.net,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp