Description: When opening a new Writer document, the in-document word & character count shows 11 words, 86 characters. Opening Tools > Word Count... shows the same thing. Attempts to restart LibreOffice in Safe Mode, then reset it to the last known working configuration, including user-created configs, are unsuccessful at correcting the problem. Steps to Reproduce: 1.Open LibreOffice Writer 2.The bottom left-hand corner of the screen should display the following text: '11 words, 68 characters'. 3. Actual Results: (As described above) Expected Results: The software should have displayed '0 words, 0 characters'. Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info:
Created attachment 153217 [details] Screenshot of problem
Can not reproduce on Windows 10 64-bit en-US (1903) with Version: 6.2.5.2 (x64) Build ID: 1ec314fa52f458adc18c4f025c545a4e8b22c159 CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: threaded New empty Writer document shows 0 words, 0 chars. Please save a "new" document from your system as a Flat ODF (.fodt) and post as attachment.
Dear tsthomson, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear tsthomson, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp