Description: I did the Custom Install over the previous install and didn't change any options other than the previous install. In the tab Help - About LibreOffice, the previous version number still appears. In the Windows Control Panel\Programs\Programs and Settings, the previous version number still appears. Steps to Reproduce: 1.Custom Install 2.didn't change any options other than the previous install 3.look tab Help - About LibreOffice 4.look Control Panel\Programs\Programs Actual Results: the previous version number still appears. Expected Results: When Custom Install over the previous installation and not changing any options other than the previous installation, on the tab Help - About LibreOffice, the version number of the new installation should appear. In the Windows Control panel\Programs\Programs and Settings, the version number of the new installation should appear. Reproducible: Always User Profile Reset: No Additional Info: Versão: 6.3.0.3 (x64) Threads da CPU:4; SO:Windows 10.0; Realizador da interface: padrão; VCL: win; Local: pt-BR (pt_BR); Idioma de IU: pt-BR Calc: threaded
Created attachment 153286 [details] clips of appwiz.cpl before and after custom upgrade install Can not confirm on Windows 10 64-bit en-US (1903) with Version: 6.3.0.4 (x64) Build ID: 057fc023c990d676a43019934386b85b21a9ee99 CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: threaded "Run as Administrator" command window install: msiexec.exe /i of the 6.3.0.4 msi package, and its help pack. Screen clip of the MS Windows system 'appwiz.cpl' before and after the upgrade. For OP was the installation run as Administrator? And, where did the installation get placed? Any chance you've installed a mix of 32-bit and 64-bit versions?
(In reply to V Stuart Foote from comment #1) > Created attachment 153286 [details] > clips of appwiz.cpl before and after custom upgrade install > > Can not confirm on Windows 10 64-bit en-US (1903) with > Version: 6.3.0.4 (x64) > Build ID: 057fc023c990d676a43019934386b85b21a9ee99 > CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; > Locale: en-US (en_US); UI-Language: en-US > Calc: threaded > > "Run as Administrator" command window install: msiexec.exe /i of the 6.3.0.4 > msi package, and its help pack. > > Screen clip of the MS Windows system 'appwiz.cpl' before and after the > upgrade. > > For OP was the installation run as Administrator? No. > And, where did the installation get placed? Default. In the default folder of LibreOffice installations. > Any chance you've installed a mix of 32-bit and 64-bit versions? No mix. Only 64-bit. Only LibreOffice_6.X.X.X_Win_x64.msi
[Automated Action] NeedInfo-To-Unconfirmed
Do you see the same with 6.4.x?
Some guy changed this to WFM even though their own issue was on macOS. Back to needinfo.
Dear PacaGarse5, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear PacaGarse5, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp