Description: Hello, I'm having issues updating Libre Office on all my systems. In Windows 10 the build-in Updater hasn't worked for the some time, now. Yesterday I realized that the update function, using apt and snap, isn't working on my Laptop with Linux Mint 19.2 and Ubuntu 19.04 (run in an VM). The only way, that is working seems to be the manual update by downloading the package from the website or on Ubuntu using the softwarecenter and reinstall the newest version from there. Thanks in advance Steps to Reproduce: 1.In windows using the build in Updater. In linux I tried apt and snap for updates but neither worked. 2. 3. Actual Results: The newest version is installed although in the Info it says that it is an older version. It were different versions so I cant reproduce which ones it were but definetly 6.0 and newer. Expected Results: Actually having the newest version installed or at least an failure notice. Reproducible: Always User Profile Reset: No Additional Info:
Thank you for reporting the bug. it seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear mariusgeisler, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear mariusgeisler, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp