Bug 126939 - iOS app fails to save DOCXs
Summary: iOS app fails to save DOCXs
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: iOS Editor (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other iOS
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-15 09:49 UTC by Andreas Gruhler
Modified: 2020-04-15 02:24 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
Error message after saving the docx file (deleted)
2019-08-15 09:50 UTC, Andreas Gruhler 		Details
Test file (22.40 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2019-08-15 09:52 UTC, Andreas Gruhler 		Details
Show Obsolete (1) View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description Andreas Gruhler 2019-08-15 09:49:52 UTC 
Description:
Saving a document in .docx leads to the error "Document cannot be saved.".

Please find screenshot and test document attached.

Steps to Reproduce:
1. Load the attached doc to nextlcoud
2. Open the doc from within Collabora iOS App
3. Save the doc

Actual Results:
1. Doc is stored on Nextcloud
2. Doc opens
3. Doc is not saved and the error "Document cannot be saved." appears without further context.


Expected Results:
1. Doc is stored on Nextcloud
2. Doc opens
3. Doc is saved without errors or the user can choose to store the document in another format


Reproducible: Always


User Profile Reset: No



Additional Info:
iOS app versions (testflight):

* Nextcloud: 2.23.8
* Collabora: 4.1.50

Nextcloud server version: 16.0.3
Comment 1 Andreas Gruhler 2019-08-15 09:50:55 UTC 
Created attachment 153402 [details]
Error message after saving the docx file
Comment 2 Andreas Gruhler 2019-08-15 09:52:34 UTC 
Created attachment 153403 [details]
Test file
Comment 3 Andreas Gruhler 2019-08-15 10:20:13 UTC 
Amendment: I figured that this could be a problem specific to .docx files, or even specific to the contents of this test file (see attachment). pptx files in general can be saved without problems in the iOS app. For .xlsx files the app crashes when I try to save the file, see for instance this screencast at the very end: https://cloud.test.base4kids.ch/index.php/s/Yo4S42gQ8H9SEWp
Comment 4 Andreas Gruhler 2019-08-15 15:23:29 UTC 
Sorry I was wrong. This is not specific to this file but occurs for all .docx files.
Comment 5 Xisco Faulí 2019-08-19 05:48:35 UTC 
The content of attachment 153402 [details] has been deleted for the following reason:

Requested by the submitter
Comment 6 Aron Budea 2019-08-23 23:42:06 UTC 
Indeed, confirmed with version 4.1 (54).
Comment 7 Andreas Gruhler 2020-04-14 20:33:28 UTC 
I am unable to reproduce this bug in 4.2.2, seems that this is fixed.

We can close this issue, thank you for your effort.
Comment 8 Aron Budea 2020-04-15 02:24:06 UTC 
Let's close, then. Thanks for retesting, Andreas!