Package: LibreOffice_6.2.6_Linux_x86_deb.tar.gz OS: Debian Buster/i386 Hardware: MacBookPro5,5; Virtualbox 6.0.10 VM Hi all, after some time, LibreOffice starts to consume 100% of one CPU, although it is completely idle. To reproduce: - launch LibreOffice writer - wait for some time without touching Libreoffice After a few minutes (typically less than ~15?), soffice.bin starts to consume 100% cpu. Entering a few characters in writer /briefly/ reduces the cpu load to almost 0, but after a short time (typically seconds), it again goes up to 100 %. The effect is reproducible on an old 2009 MacBookPro5,5 (which is particularly bad as it triggers a high fan speed and quickly drains the battery!) and in a Virtualbox VM, both running Debian Buster/i386. The LibreOffice packages coming with Debian Buster (libreoffice_6.1.5-3_i386.deb) show the same effect. I didn't notice this effect on my 64-bit Buster boxes, running the exactly the same LibreOffice versions, so it /might/ be specific for i386. On the VM, the soffice.bin thread consumes the 100% cpu, as reported by top: <snip> 3575 albrecht 20 0 268344 140700 83740 R 99,9 7,0 1:03.72 soffice.bin 3580 albrecht 20 0 268344 140700 83740 S 0,0 7,0 0:00.00 PipeIPC 3581 albrecht 20 0 268344 140700 83740 S 0,0 7,0 0:00.00 ICEConnectionWo 3582 albrecht 20 0 268344 140700 83740 S 0,0 7,0 0:00.00 SelectionManage 3592 albrecht 20 0 268344 140700 83740 S 0,0 7,0 0:00.00 GrammarChecking 3595 albrecht 20 0 268344 140700 83740 S 0,0 7,0 0:00.02 UpdateCheckThre </snip> In gdb, I interrupted the process, and got the following information: <snip> Thread 1 "soffice.bin" received signal SIGINT, Interrupt. 0xb7fa7d71 in __kernel_vsyscall () (gdb) where #0 0xb7fa7d71 in __kernel_vsyscall () #1 0xb7fa7d34 in __vdso_gettimeofday () #2 0xb6be1cb2 in tools::Time::GetMonotonicTicks() () from /opt/libreoffice6.2/program/libmergedlo.so #3 0xb6be1ce9 in tools::Time::GetSystemTicks() () from /opt/libreoffice6.2/program/libmergedlo.so #4 0xb6f850ba in Scheduler::ProcessTaskScheduling() () from /opt/libreoffice6.2/program/libmergedlo.so #5 0xb6f8546d in Scheduler::CallbackTaskScheduling() () from /opt/libreoffice6.2/program/libmergedlo.so #6 0xb071b4ec in ?? () from /opt/libreoffice6.2/program/libvclplug_gtklo.so #7 0xb427be65 in g_main_dispatch (context=0x9c7a120) at ../../../glib/gmain.c:3182 #8 g_main_context_dispatch (context=0x9c7a120) at ../../../glib/gmain.c:3847 #9 0xb427c269 in g_main_context_iterate (context=context@entry=0x9c7a120, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../../../glib/gmain.c:3920 #10 0xb427c314 in g_main_context_iteration (context=0x9c7a120, may_block=1) at ../../../glib/gmain.c:3981 #11 0xb071ab19 in ?? () from /opt/libreoffice6.2/program/libvclplug_gtklo.so #12 0xb071bff0 in ?? () from /opt/libreoffice6.2/program/libvclplug_gtklo.so #13 0xb6f90829 in ?? () from /opt/libreoffice6.2/program/libmergedlo.so #14 0xb6f91b7f in Application::Execute() () from /opt/libreoffice6.2/program/libmergedlo.so #15 0xb64912ae in ?? () from /opt/libreoffice6.2/program/libmergedlo.so #16 0xb6f9717e in ImplSVMain() () from /opt/libreoffice6.2/program/libmergedlo.so #17 0xb6f97285 in SVMain() () from /opt/libreoffice6.2/program/libmergedlo.so #18 0xb64a409b in soffice_main () from /opt/libreoffice6.2/program/libmergedlo.so #19 0x080485ac in ?? () #20 0xb519cb41 in __libc_start_main (main=0x8048580, argc=3, argv=0xbfdddf04, init=0x80486b0, fini=0x80486a0, rtld_fini=0xb7fb9520 <_dl_fini>, stack_end=0xbfdddefc) at ../csu/libc-start.c:308 #21 0x080485e5 in ?? () (gdb) info threads Id Target Id Frame * 1 Thread 0xb0bf38c0 (LWP 3575) "soffice.bin" 0xb7fa7d71 in __kernel_vsyscall () 2 Thread 0xaf2ffb40 (LWP 3580) "PipeIPC" 0xb7fa7d71 in __kernel_vsyscall () 3 Thread 0xae362b40 (LWP 3581) "ICEConnectionWo" 0xb7fa7d71 in __kernel_vsyscall () 4 Thread 0xad9ffb40 (LWP 3582) "SelectionManage" 0xb7fa7d71 in __kernel_vsyscall () 5 Thread 0xafcd5b40 (LWP 3592) "GrammarChecking" 0xb7fa7d71 in __kernel_vsyscall () 6 Thread 0xab5e8b40 (LWP 3595) "UpdateCheckThre" 0xb7fa7d71 in __kernel_vsyscall () </snip> Please let me know if you need more information – it's actually pretty easy to reproduce the bug. Any help for resolving this issue is highly appreciated!
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Thanks a lot for your feedback! The short answer: the bug is still present in safe mode. Long answer: * installed Debian Buster/32 Bit from scratch on a newly created VirtualBox 6.0.12 VM * installed all Debian updates, and the VBox guest additions * removed all libreoffice deb's installed during the Buster install * downloaded the packages LibreOffice_6.2.7_Linux_x86_deb.tar.gz and LibreOffice_6.2.7_Linux_x86_deb_langpack_de.tar.gz (just to be sure, if i18n/l10n makes any difference), and installed all deb's from both * launched libreoffice6.2 from a terminal * selected from the menu (German Locale) “Hilfe -> Im abgesicherten Modus neu starten…” and from the dialogue “Im abgesicherten Modus fortfahren” (= “safe mode”) * opened a new Writer document; window title says “[…] abgesicherter Modus” * leave Writer idle for ~35 minutes: soffice.bin goes to 100% CPU in top Note 1: compared to the earlier tests in normal mode, it took longer for the issue to pop up in safe mode. As this is just a single test, I don't know if this is of any significance, though. Note 2: on the MacBookPro5,5 (which is my wife's “production” machine, so I could not run the safe mode test there yet), the effect occurred on a freshly installed system, i.e. with a default profile.
I have the same problem, with a similar configuration. LibreOffice: 6.1.5.2 Build ID: 1:6.1.5-3+deb10u5 Threads CPU : 2; OS : Linux 4.19; UI Render : default; VCL: gtk3; Locale : fr-FR (fr_FR.UTF-8); Calc: group threaded OS: Debian 10 (Buster), i686, LxQt version I had reported the problem one year ago, when using Xubuntu (XFCE, gtk2): https://bugs.documentfoundation.org/show_bug.cgi?id=121356 At that time, the problem was classified as "resolved, won't fix" because it seemed associated with gtk2, deprecated, so I am quite surprised to find that it happens also with gtk3, with the same strange behavior (when left idle with no document open, CPU goes to 100% only after some time; it temporarily goes to 0% when passing the mouse over a recent file miniature in the start window). So I retried the previous solution, launching: SAL_USE_VCLPLUGIN=gen libreoffice ("VCL: x11") And I found this method as effective as before.
I wasn't aware of the SAL_USE_VCLPLUGIN environment variable, and re-checked with the latest 32-bit Debian Buster backport version of Libreoffice, running on Virtualbox 6.0.14: Version: 6.3.3.2.0+ Build-ID: 1:6.3.3-2~bpo10+1 CPU-Threads: 2; BS: Linux 4.19; UI-Render: Standard; VCL: gtk3; Gebietsschema: de-DE (de_DE.UTF-8); UI-Sprache: de-DE Calc: threaded Both the gtk2 and the gtk3 version show the 100% CPU load of the idle Writer after a few minutes. So the bug is still there! I can also confirm that, as Miguel noted, the "gen" version (x11) seems to run without the bug. However, as it looks –compared to the gtk versions, somewhat ugly, I don't think it's a real solution.
I have the same problem running LO 6.0.7.3 on an HP Probook 32 bit machine running Ubuntu Mate 18.04.3 LTS. With LibreOffice running minimized with no documents open, one CPU core will go to 100% every short while and remain at 100% for several minutes before dropping back to a much lower level. When that happens System Monitor reports soffice.bin to be at 50% CPU.
(In reply to Bryan from comment #5) > I have the same problem running LO 6.0.7.3 on an HP Probook 32 bit machine > running Ubuntu Mate 18.04.3 LTS. With LibreOffice running minimized with no > documents open, one CPU core will go to 100% every short while and remain at > 100% for several minutes before dropping back to a much lower level. When > that happens System Monitor reports soffice.bin to be at 50% CPU. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
It is not possible answer you, because the latest version is 6.4.0 but Linux i386 is supported only up to 6.2.x and this bug is specifically for Linux i386. The bug is still there in 6.2.8 (last version for i386) and the "solution" of using "SAL_USE_VCLPLUGIN=gen libreoffice" is still effective (but ugly).
As there is no “official” build for Buster/32 Bit, I installed the latest version from backports in a Debian Buster VM running on Virtualbox 6.0.16: Version: 6.4.1.1 Build-ID: 1:6.4.1~rc1-2~bpo10+1 CPU-Threads: 2; BS: Linux 4.19; UI-Render: Standard; VCL: gtk3; Gebietsschema: de-DE (de_DE.UTF-8); UI-Sprache: de-DE Calc: threaded Unfortunately, the bug is *still* there, i.e. the completely idle Writer starts to consume 100% of one CPU after ~15 Minutes. Before starting Libreoffice, I completely erased $HOME/.config/libreoffice folder as to simulate a completely fresh install.
NEW per multiple confirmations. If you could install debug packages for Debian / Ubuntu, you could get a perf trace: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux https://wiki.documentfoundation.org/Development/How_to_debug#Performance_debugging_.28perf.29
I tried on libreoffice-6.2.8.2 (last version available on i386). I did not find how to install debug symbols, if needed. I ran with "perf" for 10 seconds, with LibreOffice idle for 1 hour with no document open, the resulting perf.data is 3.9 MB, do you need it? Using "perf report", the first lines are: Samples: 38K of event 'cycles', Event count (approx.): 16381262792 Children Self Command Shared Object Symbol + 41,71% 0,00% soffice.bin [unknown] [k] 00000000 ◆ + 34,83% 3,87% soffice.bin [kernel.kallsyms] [k] entry_SYSENTER_32 ▒ + 33,43% 1,89% soffice.bin [vdso] [.] __kernel_vsyscall ▒ + 29,76% 1,94% soffice.bin [kernel.kallsyms] [k] do_fast_syscall_32 ▒ + 24,65% 0,77% soffice.bin libglib-2.0.so.0.5800.3 [.] g_main_context_dispatch ▒ + 15,87% 0,00% soffice.bin libvclplug_gtklo.so [.] 0xb06a34ec ▒ + 15,77% 0,02% soffice.bin libmergedlo.so [.] Scheduler::CallbackTaskScheduling▒ + 15,71% 0,40% soffice.bin libglib-2.0.so.0.5800.3 [.] g_get_current_time ▒ + 15,59% 0,26% soffice.bin libmergedlo.so [.] Scheduler::ProcessTaskScheduling ▒ + 15,41% 0,60% soffice.bin [kernel.kallsyms] [k] __se_sys_gettimeofday ▒ + 14,43% 0,94% soffice.bin [kernel.kallsyms] [k] ktime_get_real_ts64 ▒ + 14,11% 0,00% soffice.bin libglib-2.0.so.0.5800.3 [.] g_idle_remove_by_data ▒ + 14,11% 0,00% soffice.bin [unknown] [.] 0xb42f2180 ▒ + 13,91% 13,88% soffice.bin [kernel.kallsyms] [k] read_hpet ▒ + 10,57% 0,00% soffice.bin [unknown] [k] 0x08c39f50 ▒ + 9,25% 0,00% soffice.bin libmergedlo.so [.] 0xb6f1d66f ▒ + 7,54% 0,46% soffice.bin [kernel.kallsyms] [k] __se_sys_socketcall ▒ + 6,54% 1,05% soffice.bin libglib-2.0.so.0.5800.3 [.] g_main_context_prepare ▒ + 6,33% 0,12% soffice.bin [kernel.kallsyms] [k] __sys_recvmsg ▒ + 6,29% 0,00% soffice.bin libc-2.28.so [.] __libc_start_main ▒ + 6,29% 0,00% soffice.bin soffice.bin [.] 0x080485ac ▒ + 6,29% 0,00% soffice.bin libmergedlo.so [.] soffice_main ▒ + 6,29% 0,00% soffice.bin libmergedlo.so [.] SVMain ▒ + 6,29% 0,00% soffice.bin libmergedlo.so [.] ImplSVMain ▒ + 6,29% 0,00% soffice.bin libmergedlo.so [.] 0xb6428c26 ▒ + 6,25% 0,18% soffice.bin libmergedlo.so [.] Application::Execute ▒ + 5,74% 0,00% soffice.bin libmergedlo.so [.] 0xb6f287f3 ▒ + 5,55% 0,00% soffice.bin libvclplug_gtklo.so [.] 0xb06a34c7 ▒ + 5,53% 0,00% soffice.bin libvclplug_gtklo.so [.] 0xb06a1bd3 ▒ + 5,25% 0,00% soffice.bin libvclplug_gtklo.so [.] 0xb06a3ff0 ▒ + 5,20% 0,22% soffice.bin [kernel.kallsyms] [k] ___sys_recvmsg ▒ + 5,15% 0,24% soffice.bin [kernel.kallsyms] [k] __se_sys_poll
Created attachment 160609 [details] test LibreOffice 6.4.3 from Debian Buster backports on i386 I installed the latest packages, including the dbgsyms for core, writer and gtk3, from Debian buster backports on a Virtualbox 32 bit VM, running the latest buster with all updates (see file packages.log in the attached package). Then I cleared the user config, launched the writer from the XFCE menu, and waited ~10 minutes until the one cpu (out of 2) went to 100%. Then I opened gdb: | test@debian32:~$ rm -rf .config/libreoffice/ | [launch LO writer from the XFCE menu] | [wait until the cpu goes to 100%] | gdb /usr/lib/libreoffice/program/soffice.bin Htop reports a bunch of threads related to pid 1244, of which “soffice.bin” comsumes 100% cpu (see top.log). Running perf on pid 1244 results in the attached perf-report.log. In gdb, I attached to pid 1244, listed the threads, and a few times interrupted thread “soffice.bin” go get the bt (gdb.log). Please let me know if you need more information.
Update: the latest version available from Debian Backports for i386 | Version: 6.4.5.2 | Build-ID: 1:6.4.5-1~bpo10+1 | CPU-Threads: 2; BS: Linux 4.19; UI-Render: Standard; VCL: gtk3; | Gebietsschema: de-DE (de_DE.UTF-8); UI-Sprache: de-DE | Calc: threaded still shows the bug on a 32 bit VirtualBox VM. I couldn't try it on the real 32 bit hardware (a MacBookPro5,5 which is my wife's working machine) yet, but I strongly presume it will show the same effect. Please let me know if you need more input.
Updated to the latest version for Debian Buster/i386 in a Virtualbox VM from debian-backports libreoffice-writer 1:7.0.1~rc1-1~bpo10+1 i386 which identifies itself as |Version: 7.0.1.1.0+ |Build ID: <buildversion> |CPU threads: 2; OS: Linux 4.19; UI render: default; VCL: gtk3 |Locale: de-DE (de_DE.UTF-8); UI: de-DE |Debian package version: 1:7.0.1_rc1-1~bpo10+1 |Calc: threaded I then completely removed the config and launched the writer test@debian32:~$ rm -rf .config/libreoffice/ test@debian32:~$ soffice Leaving the writer idle, after some time one cpu goes to 100%. IOW, regrettably this annoying bug *still* exists in Libreoffice 7.
Dear Albrecht Dreß, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
It appears that the bug is actually gone in version --8<--------------------------------------------------------- Version: 7.3.5.2 / LibreOffice Community Build ID: 30(Build:2) CPU threads: 2; OS: Linux 5.10; UI render: default; VCL: gtk3 Locale: de-DE (de_DE.UTF-8); UI: de-DE Debian package version: 1:7.3.5~rc2-1~bpo11+1 Calc: threaded --8<--------------------------------------------------------- (as no "official" 32-bit build available, this is the version coming with Debian Bullseye backports). At least, leaving Writer idle in a 32-bit VM does *not* hog the CPU even after ~3 hours. I had no time yet to check the status on the old MacBookPro5,5, though.