Bug 127464 - Impress not able to show presentation on Ultra Wide Screen (blank page)
Summary: Impress not able to show presentation on Ultra Wide Screen (blank page)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.3.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Impress-OpenGL
  Show dependency treegraph
 
Reported: 2019-09-10 08:50 UTC by roumanet
Modified: 2023-05-19 19:15 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
The presentation file (628.23 KB, application/vnd.oasis.opendocument.presentation)
2019-09-10 08:50 UTC, roumanet
Details
the snapshot of wide screen (14.22 KB, image/png)
2019-09-10 08:50 UTC, roumanet
Details
Other tests with 16/9, 16/10 and 4/3 screen display on 21/9 (49.91 KB, application/vnd.oasis.opendocument.presentation)
2019-09-10 09:03 UTC, roumanet
Details
Workaround = activating OpenGL (3.71 KB, image/png)
2019-09-22 13:34 UTC, roumanet
Details

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Description roumanet 2019-09-10 08:50:03 UTC
Created attachment 154068 [details]
The presentation file

I've tried many configuration to isolate this bug.

On my laptop with LG wide Screen connected via HDMI, the attached presentation couldn't be displayed!
The screen stay white with black borders left and right as presented in attached picture.

If I invert the main screen with wide screen (through Impress panel), the laptop screen diplay the presentation and the wide screen show information (like current and next slides).

I'm under Windows 10 Education, 12GB RAM, Core i5 (64 bits), etc.
Never have this problem before with other monitor. I've to do some other tests to see if it works with classic monitor on LO 6.3.1.0 (my current version).
Comment 1 roumanet 2019-09-10 08:50:57 UTC
Created attachment 154069 [details]
the snapshot of wide screen
Comment 2 roumanet 2019-09-10 09:03:57 UTC
Created attachment 154070 [details]
Other tests with 16/9, 16/10 and 4/3 screen display on 21/9
Comment 3 roumanet 2019-09-10 09:05:05 UTC
21/9 seems to be not recognized
2560x1080 pixels
Comment 4 Aron Budea 2019-09-20 03:51:46 UTC
Confirmed using LO 6.4.0.0.alpha+ (f04a861f07d91a46ce9048e9de0bdd6def5c6a0c) / Windows with 2560x1080 resolution.
Comment 5 roumanet 2019-09-22 13:33:37 UTC
It seems to be in relation with OpenGL, because the bug is affected when OpenGL is desactivated.
If I enable it, the presentation is OK.
Comment 6 roumanet 2019-09-22 13:34:35 UTC
Created attachment 154366 [details]
Workaround = activating OpenGL
Comment 7 QA Administrators 2021-09-22 03:38:23 UTC
Dear roumanet,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


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